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Excellent features, lovely hotel, amazing staff, great value!

Great location, close to the MRT and LRT lines and the Petronas Towers. Located in a shopping mall this allows easy access to shopping under one roof. Fantastic for a weekend break in this amazing city.

Helpful and friendly staff. Great outdoor pool.

Beautiful hotel with lovely, accommodating staff. We had such a relaxing 6 nights here where nothing is too much trouble! I’d recommend this hotel to anyone and would love to come back soon!

We had a great stay in April. We used the beach villa which was very comfortable for our family of four.

My wife and I enjoyed our 6 days of honeymoon at Japamala the staff are very polite helpful and simply cannot do enough we were very impressed with the personal level of service and attention to detail. Beautiful location for a relaxing get away

Returned for my 4th visit after a 5 year break due to Malaysia being closed to foreign tourists. The hotel has been extensively renovated during the lockdowm so we spent much more time by the pool and the rooms were great. Miss the vibe of the Cba beach bar. The pelangi grill feels more like a restaurant than a bar. Stayed for 3 nights and noticed the buffets were smaller than before covid and the options were fairly consistent for the 3 nights we were there. Would have liked more variety...

Stayed in the Spa Villas which are situated over the sea. Had use of the swimming pool in the Spa Village which was less used than the main pool so always felt like we had the pool to ourselves. Often felt like we had the whole resort to ourselves because it was so spread out. Would recommend for a relaxing stay. There is not a lot to do. Restaurants are very expensive but food quality in Uncle Lim's was very good. A lot of staff everywhere to look after us. Spa treatments also very expensive...

I stayed at this resort with my family, we were wowed the minute we arrived, it’s been our favorite part of the trip. Heaven on earth stunning beach, lovely staff they can’t do enough for you and service with a smile. The only negative thing is it’s far away from everything, hire a car if it’s an issue for you, we managed with taxis. We will definitely be back.

We stayed at Chateu for one night. We were welcomed like royalty. Kindest staff I have ever seen. Great room size and amenities. Everything from towels to toiletries and even the pool was organic. Food at the restaurant was amazing. Very relaxing and welcoming environment. I would visit Malaysia again just to stay at this resort.