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"Staff very friendly "

"Super clean nice staff "

"Traveled with 3 kids, stayed in the family suite- A/C was so cold during these hot summer days absolutely perfect. Food was great, attentive staff, quite location. Phenomenal access to all the hot spots within walking distance ! Would highly recommend ! We also booked the airport transfer through them directly. The driver was absolutely amazing from beginning to end book the same driver on the way back would highly recommend arranging transportation directly through them."

"The hotel offers parking, which is a major plus in Antigua Guatemala! The room was clean, but it definitely needs curtains for better ventilation. Our room was located on one of the corridors, and the window has wooden doors with a second set of glass doors. If we wanted ventilation, we had to open the window; however, lots of people walk through the corridors, so there is absolutely no privacy. You either have to close the windows for privacy or open them for ventilation—there is no in-between. We opened the bathroom windows, but it wasn't enough. Maybe a ceiling fan would solve the problem, or white curtains to block the view. Also, it is kind of noisy."

"Todo es espectacular el restaurante el equipo los empleados todo está muy. Ien servicial Cliente excepcional me Encanta este lugar. Siempre visito este hotel Me Queso por 5 días dos veces al año o más y no lo cambio por nada bien lugar para todo "

"The good - the property has beautiful lawn and a nice pool. Staff was helpful. They have a free shuttle that takes you about a kilometer and drops you close to Central Park. Breakfast was good. The bad - the building is pretty run down. The toilet was very dirty and we had to request room change. In new room bathroom got clogged and had yellow water. They tried and somewhat fixed it, but I think they have old plumbing issue. They charge cars about $3 for parking. It can be validated for taxis dropping and picking you. But not all taxis know it and it creates confusion with taxis refusing to come to the premises."

"GREAT LOCATION. Right on the lake. We had amazing view of volcanoes and lake from the room. The property was clean."

"Lugar encantador"

"Excellent amenities."