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"Excellent apartment. Clean and tidy. Could benefit from a welcome pack with takeaway menus."

"A mixed bag: positives: house was clean and the key lock and parking was convenient, and food and drink supplies very welcome. Negatives: our booking was changed fairly last minute from “the terrace” to a different house “the Mews” for unknown reasons. (So my review is not for this listing, but for “The Mews”.) Although the house was on the same estate and also had 3 double bedrooms, one of the bedrooms was pretty small, and the original property had the master bedroom on its own top floor ,...

"The room was spotless"

"Perfect city location. Quiet and comfortable apartment. Bedrooms were so comfortable, with clothes hangers and the bathrooms & shower were luxury."

"The property was immaculate and spacious in a lovely quiet area. Everything you may need for your stay is provided including a complementary bag with some breakfast and tea and coffee supplies upon arrival. Customer service was excellent. I really can't fault this property at all and I would definately recommend it to others and would revisit myself. "

"The Snug was very comfortable and well equipped. It was also very clean. I could not work the shower but I did not contact the owner so I am sure it would have been sorted if I had. It was only three nights and there was a bath so I did not. It was well located, quite near to Matlock Bath. The bed was comfortable and it was well decorated throughout. "

"Unfortunately, our stay fell short of expectations. On arrival, around half of the cutlery and crockery was missing, and what was provided was dirty and still covered in food. There was also no washing-up liquid or sponge available until we specifically asked for it. The room itself was uncomfortably hot to the extent that we had to turn the heating off and keep the windows open, despite it being winter. The pillows were extremely thin, and even folding them offered little support. We also...

"Unexpected deposit admin charge, and also need a big amount of deposit, of which the property has debited my credit card instantly instead of holding the amount. Being a foreign traveler, I lost on the exchanged rate because of the buy-in and out difference from local currency, even the deposit refunded afterwards. On top of it, one of the window in apartment was blocked, the heat is unbearable. As we reported this issue to the property and had no improvement at all during our stay."

"Felt very safe in gated area"