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"An excellently-located hotel for travellers arriving at and leaving from Brussels Midi station, with spacious rooms, very comfortable beds and good bathrooms. Our stay was less than great because of the temperature of the room, which when we arrived was probably in the high 20sºC and as such unbearable. When we told the front desk staff as we left for the evening the solution offered was to switch off the room's heating completely – when we returned the temperature had lowered slightly, but it was only in the small hours of the morning that it was anything like acceptable. The person on check-out the next morning was apologetic that the temperature had been so high."

"An excellent central location "

"TV kept switching itself on throughout the night. Aircon didn't work, both hot and cold setting produced heat. Very limited restaurant menu, very expensive. Snack shop, very expensive and very few members of staff."

"Room was clean but the hallway is dated and not as clean. "

"Staff could be more inviting, they were all huddled up in a corner having a chat. "

"Got a free upgrade to a superior room. The room was spacious, clean, comfortable and had all the amenities I needed."

"Evening reception were really helpful and nice. The room was nice. The only downside were that the room wasn't spotless. There was dust everywhere a"

"The room was spotless, SO quiet, very clean. Comfy bed. Great cooking amenities. Nice deep bath & powerful shower. It was very cosy. The staff were so helpful. They got me a fan when I found my room was too hot. It's nice and close to Grand Place but you don't hear any noise! Right next to De Broukere train too. And plenty of shops. Carrefour opposite. I will 100% stay here next time i am in Brussels! ❤️"

"Location is great. Clean room and gentle staff."