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"I looked forward to staying at Fairmont Banff for years now. When I finally stayed there, I don't think I will ever come back again. Paid the gold room for the benefit of the club access. First of all, the room is very small and does not feel high end and club offers much less than other club access we have experienced like four seasons and St Regis etc. I signed up for the membership for Fairmont finally. The welcome drink was 1 even we had 2 people. When we left with our rental car, we...

"Location was great and probably why it was expensive. Would liked the restaurant to be open earlier due to needing to be on the road due to crowds. Staff was very friendly. You are paying for location and ambience with this property."

"We loved staying here! They upgraded our room and provided a complimentary bottle of wine for our anniversary. They also provided us parking before check in. Staff was excellent, room was very clean, and great amenities available. The rooms are newly renovated and currently working on their public areas. The construction didn't affect our stay at all. Would highly recommend staying here!"