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"Absolutely beautiful resort. I stayed in the one bedroom villa: perfect for families as the pull out sofa is about the size of a full size bed. This also offered privacy and kept down the noise with kids. You definitely have to rent a car; it’s 45 mins from the airport and roughly 10 mins from restaurants. They have one beachfront eatery that was reasonably priced and good. You can also order Ubereats, go to the 10 mins away restaurants, or shop for your own food at SuperMax (also 10 mins...

"Room was clean and cozy. Staff was extremely friendly and helpful even at our late night/early morning arrival."

"Parking"

"This place is highly recommended"

"10/10 will book again"

"The location was very ideal for what we were there for the place needs to be uplifted. The furniture outside was old. The pillows were dirty and dated the rooms needed to be updating. The staff was extremely very nice and helpful. They definitely brighten the place up. Relaxing around the pool area was extremely nice. Just need to update their furniture."

"No vallan lejos el servicio pésimo y la administración es una mal influencia para el turismo en puesto rico"

"I would rate this hotel 3.5 out of 5 stars. The biggest challenge was finding it at first, as it’s located on the 4th floor of a hospital, which was a bit confusing. The property also feels somewhat outdated. That said, I only stayed for one night, and my experience was generally positive. The staff at check-in were extremely friendly and welcoming, which made the arrival process pleasant. The hotel was clean, smelled nice, and provided a comfortable stay for the night. Overall, while the...

"Excellent area beautiful clean hotel"

"It had a very good space for a family of 5. Very good air. I had a kitchen with all utensils. We had a great time. I stayed at the Fortaleza Suites."

"This place was rather scary. The clerk was behind glass! No elevator and very narrow stairs! The bolt lock on our door was broken. There were no amenities of any kind. Very tiny bathroom with small shower. No soap or shampoo available, the shower had containers for them, but they were empty! We did walk across the street to find a small bar with food, but we did not venture out in the evening in this neighborhood. The next day we discovered that one street over was a much busier street with...

"The vallet guys were awesome and the front desk as well , my only issue is that we were in the 10th floor , right below the restaurant so we can here everything all day all night and the room was next to the elevator. Also they never changed my bed sheets not once other than that the hotel and location were beautiful."

"Todo muy bien."

"Hotel smelled great, staff was excellent and food was amazing."

"La estancia fue buena, todo limpio y ordenado. Regresaría"

"Overall the staff was very polite and helpful. However the last day there was a young guy I can’t recall his name. I made a verbal complain to him at the time of check out. he as playing at his phone not paying attention to the environment. I said good morning and he didn’t reply, ignoring me. This guy as I said to him is in the wrong position. The rest of the staff very polite and helpful."

"I’m not sure the AC was working and the shower was leaking water all over the bathroom floor."

"Everything was good. The best the ocean view."

"More clean room"

"Overall, you get what you pay for. Saw a sewer roach in our kitchen suite. Place is located in a great area in Santurce. Night life is good but finding parking is difficult. Got a hidden $25 fee after Expedia claimed to have all expenses covered so be weary. Showers are very crammed and have a lot of water spill out. I’d say 3/5 rating. Recommended for those who want to save money on a trip, don’t expect the best."