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"The hotel is beautiful and the staff was very friendly. My room was not as clean as expected."

"ALERT! Manager will try to deny this review as he said to us when leaving - THE POOL. Nice view and pool but we had to get our own towels from a bag. We had to clean chairs off of food/cigs & towels after waiting patiently for help. The one pool employee was never proactive. Also BEWARE, the hotel rents out the pool to outside parties so you may be left without anywhere to sit or get service which happened to us on July 21st. THE ROOM, is in high need of renovations. Dirty, bugs, ants...

"The hotel was quite lovely. It had a beautiful pool and the rooms were very modern and clean. The beds were very comfortable and the maid service was impeccable. Breakfast and parking were included so that was a bonus. There was a fabulous local Italian Osteria 4 minutes from the hotel that gave you options for dinner. Overall a wonderful place to stay when visiting Florence. We would welcome the opportunity to stay there again."

"Breakfast is good. Pool is lovely. Rooms are big. Service is a little slow. A taxi into town will cost you around EUR 30 if the free shuttle is full."

"The rooms were very clean, plenty of lighting, storage space, & the pillows are amazing. The breakfast was really good & had plenty of variety. The spa & pool were excellent, especially due to the heat. The staff was kind and helpful each day."

"Staff was amazing.The bartender dam was fantastic.We had a fantastic time.Great location, easy to walk to everything.. Breakfast was amazing as well"

"A beautiful property. Clean and comfortable room. Excellent breakfast. Great value for money and would recommend. It was a shame the bar wasn’t open earlier and it would have been nice to have a coffee during the day, maybe reception staff could have done this? A little far out from the centre but of you are happy to walk 40 mins or so not a problem. Bus was also available but couldn’t work out how to pay for that without paying double on the bus!"

"Clean and close to the airport"

"Loved the property and the staff. Clean, professional and friendly service. I felt the rooms were just a bit too warm in the summer time. Other than that, it was great."

"Excellent hotel in Florence. Beautiful, clean, and the best breakfast. The staff members are kind and respectful. Definitely, we will come back."

"Great location, only a few minutes walk from both the Duomo and Santa Maria Novela train station. Simple continental breakfast but does the job. Staff were attentive and helpful. The room was nice for us as day travelers. If you’re doing a short trip to Florence, I would highly recommend this hotel. Also fantastic restaurant just next door with very good wait staff and DELICIOUS food"

"Staff nice"

"Hyggelig personale, rent og ryddig. Aircondition"

"We had a wonderful stay in Florence for our daughter’s 10th birthday. The staff made her day very special by leaving balloons and chocolates for her, which was such a thoughtful surprise. The breakfast buffet was also very good. We truly appreciated their kindness and hospitality!"

"Very clean, friendly staff and convenient location"

"One of the best hotel breakfasts, great pool, bar and spa. Staff are really nice and free shuttle to the centre is very useful."

"I really wanted to give this hotel 5 stars. The room was spotless, the atmosphere was fun and social, and the rooftop views were beautiful. Unfortunately, the rooftop bar experience overshadowed an otherwise excellent stay. We paid €50 for the upgrade package, advertised as 2 rounds of 2 drinks. When we presented our card, the waitress insisted it covered only basic drinks (worth about €8–10), not signature cocktails, making the package nowhere near its advertised value. After showing my...

"We had a wonderful stay at this hotel in Florence. From the moment we arrived, the staff was kind, welcoming, and very helpful. The communication before and during our stay was excellent, which made everything feel smooth and easy. The location was perfect for enjoying Florence, and the hotel itself felt comfortable, clean, and well cared for. After long days walking through the city, it was a great place to come back to and relax. What stood out most was the hospitality. The staff made us...

"The room was very clean and had all the amenities that we expected. The front desk staff was very friendly and courteous. And the breakfast was very good too, offering the full range of foods from eggs, proteins, and fruit. And coffee and cappuccino!"