Search Hotels Near Concordia Theatre, Hinckley

"rooms were really well appointed and had everything I needed including a Tassimo coffee machine, desk and microwave - great for working away. Food stops at 8pm which is normally when I order so made an effort to go at 7:25 and the bar staff looked harassed and disorganized and said it would be a 90 minute wait for food so I gave up, as it was supposed to have finished an hour before that. However I did have a drink and whilst I was there I watched the deputy manager step in, support his staff, clear the backlog, deal with complaints and then come and speak to me and got me the food I would have ordered. I was very impressed "

"The carpet had stains, the shower screen had mould and dust on lampshade and creased net curtains. All very minor but if fixed it would be a definite fix star. The amenities and facilities themselves are fantastic. "

"The building is like a maze, but the rooms were clean and comfortable. There was both heating and air conditioning as well as a window which could be opened. Breakfast on the Saturday was terrible, I was so disappointed and had to go elsewhere to eat. But the Sunday it was lovely so perhaps they were having an off day although it does make it expensive to have to pay again for breakfast. 100% recommend the breakfast on Sunday and the staff both days were really nice. I had lunch with my friend in the bar Saturday afternoon. She said her pasta was really good, my steak & chips were not great, I have had better at weatherspoons for 1/3 of the price. I was really surprised that I had to pay an additional £10 to use the pool, sauna and steam, I chose the hotel and spent more because it had those facilities, a bit of a con really, I have never had anything like this before. They had lots of parking spaces and the hotel was near the centre of town. Overall I was happy with the hotel, I felt safe and secure - something that is important to me."

"Breakfast was very good as was the service, but the coffee tea and milk in room was very poor as we had only two coffee four tea and three milk there was no decaff tea or coffee which is the only ones I can have due to having P C but noticed that they had Decaff coffee on offer at breakfast. "

"second time staying here first time was great this time not so. All water wasn’t working for at least two hours and had no notice, staff was rude over the phone when I was asking for help with something, a leak was coming through the lights in my room and the staff didn’t help just told us to stay in the room and there was nothing they can do"

"Hotel was over booked, they did not respect my room. Booked me into another hotel."

"It was pleasant and the staff were friendly and the food was good value for money "

"Very Clean and Great Place to stay "

"The bed was ok, no warm water for showering "