โรงแรมใกล้Chillhowe Park, Knoxville

"Some of the people working the check in counter need training. Very slow process. Also, I never did receive the promised call telling me when my room was ready."

"Nice room. "

"Perfect location and very nice Hotel."

"Everything went nicely "

"Room was clean, although the website said the pool was open from May/September. Upon trying to use the poop that was filled, we were told that it didn’t open until the end of the month. We were there on May 14th. "

"There were unexpected fees associated with the stay. These fees should be disclosed in advance. Although this was a very nice hotel, I would have picked another if I had known. Parking fee (valet seemed to be only option) was $49 (before tip). Pet fee was $100 for one night! I went to the bar to get one glass of wine to take back to my room and paid over $20 (before tip)! Great self serve breakfast (included in room cost), unfortunately, room service was not an option for dinner and I...

"Yes "

"Very nice hotel. Great service with great staff. Appreciated the complementary bottled water, turndown service, classy and comfortable room, quiet and cozy dining room, etc.. Only complaint is that when I received the bill, there were many "extra" charges such as parking (very expensive for a city this size), amenity fee, credit card fee, and taxes adding about $70/night."

"Breakfast was just ok. The staff was not overly friendly. Our room was not cleaned. Parking was good. "

"The staff were very friendly."

"Great staff"

"The room and bathroom were very clean. Bed and pillows were super comfy."

"Parking was so easy. The staff greeted us with warmth. Chris was so kind when we checked in. He talked to my daughter about UT since we were there visiting. He gave us some great recommendations for dinner and just went above and beyond for us. Our breakfast the next morning was delicious and Ebony at the front desk was so kind and gracious to us. The staff here is definitely the best I have ever come across."

"Very friendly front desk"

"This room was great since I was in town at a graduation ceremony. The access to the hotel was very convenient and the room and staff were great!"

"Helpful staff, breakfast was tasty and hot and fresh coffee 24/7. The dining area is a little tight, but everything else was great. "

"The staff were friendly, and the hotel itself was clean, but it definitely needs some updating. One downside was that there is only one small elevator, so expect long waits, especially when other guests have luggage. The biggest issue for me was the location. The hotel is marketed as “downtown,” but it is actually about 5.5 miles away and around an 11-minute drive. When I asked the front desk, I was told downtown was only 3 minutes away, which was misleading. The surrounding area also felt a...

"The location was perfect, we were there for a concert and it was easily within walking distance."

"Pool was dirty. Bathroom eas too smsll. Overalk the property was in disrepair. Staff was confused. Two desk clerks told me no problem withvearly check out after zi showed them Experia coomment to check with staff. They told me to just check out. The day i checked out, the desk clerk would not give me a recreipt and to go through Expedia. Very rude. "