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Hilton Garden Inn Knoxville Papermill Drive

3.0 star property

Choose dates to view prices

Located close to West Town Mall, Hilton Garden Inn Knoxville Papermill Drive provides a corner/local shop, a terrace and a firepit. The on-site restaurant, Garden Grille & Bar, offers breakfast, dinner and happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿4,053
฿4,793 total
includes taxes & fees
2 Aug - 3 Aug

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

A modern hotel room with a bed, bedside table, and a small seating area.

Deluxe Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a lamp, a chair, and a large window with curtains.

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a red chair, and a window with blue curtains.

Room, 1 King Bed

9.8 out of 10
Exceptional
(41 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a bed, bedside table, and a small seating area.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

A modern hotel room with a bed, bedside table, and a small seating area.

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, a desk with a lamp, a chair, and a large window with curtains.

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A modern office setup with a desk, chair, and a large flat-screen TV.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a desk with a lamp, a chair, and a large window with curtains.

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room - Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room With Tub-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

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About the area

Located in Knoxville, Hilton Garden Inn Knoxville Papermill Drive is in the business district. West Town Mall and Market Square are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Knoxville Zoo. Looking to enjoy an event or a match? See what's going on at Neyland Stadium or Thompson–Boling Arena. Spend some time exploring the area's activities, including golfing. Visit our Knoxville travel guide
Map
6200 Papermill Drive, Knoxville, TN, 37919

What's nearby

  • A cooking surface with raw meat and vegetables.
    West Town Mall
    3 min drive - 5.8 km
  • A large brick building with a clock tower, flag, and flagpole.
    University of Tennessee
    6 min drive - 10.0 km
  • A basketball court with players, a scoreboard, and a crowd in a stadium.
    Thompson–Boling Arena
    7 min drive - 11.1 km
  • A football stadium filled with spectators, a marching band, and a football field.
    Neyland Stadium
    8 min drive - 11.0 km
  • Bearden Antique Mall
    3 min drive - 2.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    20 min drive

Restaurants

  • Twin Peaks
    10 min walk
  • Burger King
    12 min walk
  • Waffle House
    2 min walk
  • P.F. Chang's China Bistro
    15 min walk
  • Cazzys
    10 min walk

About this property

Hilton Garden Inn Knoxville Papermill Drive

  • Hotel near West Town Mall
  • Located close to University of Tennessee and Thompson–Boling Arena, Hilton Garden Inn Knoxville Papermill Drive provides a corner/local shop, a terrace and a firepit. The on-site restaurant, Garden Grille & Bar, offers breakfast, dinner and happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), an electric car charging station and express check-out
    • Express check-in, coffee/tea in reception and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 140 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Highchairs, free infant beds and free extra beds
    • Bathrooms with designer toiletries and shower/bath combinations
    • 50-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, microwaves and coffee/tea makers

Similar properties

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฿4,632 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • High chair
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 2,100 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 16.00 for adults and from USD 10.00 for children
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Knoxville Papermill Drive have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Garden Inn Knoxville Papermill Drive?

As of 4 Jul 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Knoxville Papermill Drive on 2 Aug 2026 start from ฿4,053, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Knoxville Papermill Drive pet-friendly?

Yes, Hilton Garden Inn Knoxville Papermill Drive allows cats and dogs (limit 2 total). There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Knoxville Papermill Drive?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Knoxville Papermill Drive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Knoxville Papermill Drive?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton Garden Inn Knoxville Papermill Drive located?

Located in Bearden, this hotel is 2.6 mi (4.1 km) from West Town Mall, and within 6 mi (10 km) of University of Tennessee and Knoxville Convention Center. Neyland Stadium and Thompson–Boling Arena are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Knoxville Papermill Drive Reviews

8.4

Very good

8.4

Cleanliness

7.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 432 out of 733 reviews
Rating 8 - Good. 137 out of 733 reviews
Rating 6 - Okay. 73 out of 733 reviews
Rating 4 - Poor. 40 out of 733 reviews
Rating 2 - Terrible. 51 out of 733 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and conveniently located
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Conley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very clean and comfortable stay. Most definitely would recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and great front desk service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing location. Highly recommended.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dean

Rooms were clean, staff was nice.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at bar. Clean rooms. Great location close to UTK!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is attentive, accommodating, and professional. The facility is uber clean and comfortable. It is located in a convenient area to sooo many things in the Knoxville area. I truly enjoyed my stay while visiting the UT Medical Center.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Reo

Liked: Cleanliness, staff & service, amenities
Very nice rooms and staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff at this location was so helpful and very very kind. The hotel itself was very clean and the restaurant food terrific.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Quantre

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms and front desk
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet good location. Friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

THOMAS

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean Staff was nice and welcoming
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Highly recommend this one. Very clean, wonderful customer service. Great location. I will definitely stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service
Very clean room and a great staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
The room was amazing. Very courteous Front desk workers.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nagesh

Liked: Cleanliness, staff & service, amenities
Spacious and clean room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff. Bed and pillows were very comfortable. Only negative was our sun shade was stuck down and wouldn't go up. Blackout shade still worked though so not a big deal. TV mount was adjustable which was also great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eugeniu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, nice and clean pool, nice sitting area outside. It was enjoyable!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times, great location, friendly staff and very clean.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Robin Spicie

Liked: Cleanliness
Excellent customer service and cleanliness.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a football game parents weekend. It was a great location. Very easy to get on campus we took an Uber, but they also provided shuttle service, which was great!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Krisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and an incredibly kind staff!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Terrific hotel! We enjoyed our stay and the location was great - convenient to the highway and walkable to Waffle House.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

LaNora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and up to date in looks.
Stayed 1 night in May 2025