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"We had a spectacular Premier balcony room with a corner of windows overlooking the river! It was perfectly cleaned each day and perfect in every way. I recommend to splurge on this. The buffet at the Next2 Cafe had an impressive array of delicious offerings. The location was also near perfect within walking distance to breakfast, lunch , dinner, massage, MRT, ferries, and even a money exchange next door. A great base to explore anywhere you want to go. The pool was great to enjoy after a hot day around town. The service was also impressive in every aspect. We took the complementary shuttle service to the pier area multiple times a day. Every staff member greeted us with a smile and a welcome back. We also stayed in 5 star hotels in Shanghai and Singapore during our trip, but this was the best overall experience. Now I know why it’s called the Shangri-La!"

"Nice and clean hotel. Spa was conveniently located within hotel and opening hours are good. Tuk Tuk was convenient to provide access to BTS station"

"Clean room Great staff "

"My wife and i always stay here while visiting Thailand. This time the receptionist recognised us and upgraded our room to a 2 bedroom suite absolutely amazing views 4 balconies panoramic views, breathtaking. As always super friendly staff and the breakfast is out of this world The only place to stay in Bangkok "

"The room and hotel were very nice. We really liked having a washer/dryer to do some laundry. The location wasn't close to the temples but was in a nice area with plenty of restaurants, bars and shopping. There is a decent night market a couple blocks away. "

"great service, friendly staff. "

"Very happy with my stay here. The breakfast buffet was great and there's a separate restaurant that serves delicious food and room service. There are two malls across the street and easy access to MRT. There's also a spa in the hotel that we got massages from. Lovely stay and the staff is beyond friendly. They went above and beyond to accomodate all needs. "

"Great stay! Would highly recommend and a great location! "

"Finest hotel in Bangkok! Excellent service, best view overlooking the park. Beautiful food, details in the suite were best I have ever seen. Every detail was top of the line. We had a corner suite with executive club. The Club breakfast, tea time, pool and roof top bar were 5 star +. Had BEST stay. Would love to stay again. Wish it was closer to Hawaii. "