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"The hotel staff was horrible, on the harbor restaurant they gave us a rude and so bad attitude cuz we didn’t have the hotel bracelets cuz they never put it on at us at the check in when we arrived,so we explained them the situation and they don’t care, just leave us sitting there waiting and said no food for us; my brother went to the reception and they fix problem, even a waitress call “dayenne” was laughing on us and she was so rude , awful service we never come back there."

"A wonderful stay. Clean and hosts very welcoming. "

"Beautiful location, Loeki had so many tips on where to go and what to see, she made our vacation so easy and fun. Breakfast was amazing every day! "

"Geweldig ontbijt. Mooi verblijf. Prijs kwaliteit is perfect. Komen hier zeker graag terug"

"The staff was very friendly the pools was very clean also the water park was clean the room was clean and comfortable and the bar very nice service and drinks"

"Good staff"

"Excellent"

"I stayed for four nights celebrating wedding anniversary and had a great time but I had a few things that I wasn’t aware before going … there was not a lot of entertainment and the restaurants would only allow you to eat 1 appetizer and 1 entree and 1 dessert and I had ner experienced thjj in s at an all inclusive my understanding was all inclusive means if I choose to eat 2 entrees or 2 appetizers I should be able to do so but other than that it was good"

"Felipe was great!"

"Thank you for accomodating me and Iwill book in the future of course"

"Staff in the hotel are great. Including restaurant & Bar Staff as well. Very good restaurants near the property"

"Very friendly owners"

"Quality breakfast and food. Staff took my food allergy seriously to make sure I didn't have any issue. The room had some minor cleanliness issues, but nothing major. Definitely have patience with the staff as they are learning and expect some inconsistencies between each day with how staff does certain things. It was a great place for a short relaxing stay."

"We had a fire alarm two nights back to back. The bed was uncomfortable"

"Muy serca de la playa, la piscina estaba bien, solo falta un tv en la habitacion. "

"I genuinely enjoyed my stay through and through! My room had some dead flies on the ceiling so I would make sure you bring your own cleaning supplies to address that but overall everything was beautiful! All the staff were welcoming and very helpful, can’t wait to go back☺️"

"The grounds & property was beautiful, but the overall room in the garden was not it. The living room didn’t have AC & it got extremely hot in there. There were only 1 TV in the living room, which was unfortunate cause it was to hot on many days to sit in there. They do have sliding doors & blinds on the doors that opens to allow a breeze but that also allows bugs & mosquitos in. We also had a daily visitor a lizard, it came in every morning around the same time. The room which was in the garden...

"Solo estube una noche, fue bien "

"Don’t stay there a nasty smell was coming out of the bathroom that was unacceptable!! Walked in took one look and went and stayed at another property. The owners would not refund me when I refused to stay at the property. They was not available at the property and made everything hard. They are lying about the ratings it’s not wonderful and far from a 9"