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"bed is not clean; there is hair on the towel, AC is not working properly, floor is not clean."

"It’s Aiite I book here a couple times none of the rooms seems to have a standing mirror so you can see your outfit good when heading out."

"Amazing stay "

"I expected more! My room wasn’t comfortable, beds were very simple and bathroom was to small. "

"Great place to stay when visiting NYC! "

"Clean room, easy check in process"

"Everything is good "

"It was awesome "

"I love the Lucerne. Thank you for this wonderful stay. "

"Clean ro, friendly staff"

"Nice spot for seeing shows. "

"Very old inside it’s not worth the money you can hear people on other apartments like they are in yours we had in our room a door that connects the 2 suites together old wallpaper walls washrooms "

"I booked the King suite. Room was nice only down side was the bathroom only had a walk in shower no bath/tub so this caused entire bathroom to flood each time you showered, also water poured out of tiles from side of walls in the bathroom while showering. Another downside, the hotel offered a high roof top bar that advertised open 24/7. I stayed from 7th-10th and bar was not open not one day of my stay and hotel stated they were a separate entity and not sure why they wasnt open. Hotel staff not...

"Good"

"Good "

"Good"

"clean. great location "

"Sauberes Zimmer, reichhaltiges Frühstück, zentrale Lage. Sehr zufrieden!"