Search Hotels Near Carribbean Cinemas Montehiedra, San Juan

"Stayed 7 nights a they did not come in one time and clean up, make the bed or give me clean towels. I had to ask for clean towels. Room is musty and smells like a wet rag. Outside is cute and clean, but rooms are horrible and dirty. "

"clean room and staff was excellent...more variety in breakfast needed. we. had pancakes all weekend...no French toast or waffles "

"Room was very spacious and comfortable. The pull out couch was deceiving as it was much smaller than the actual width of the couch but our kids are small so we made it work. The laundry room was a nice perk so you don't have to pack as much. Loved the location to places to eat and shop a little. It's definitely a 10 minute walk to the beach so keep that in mind. The pool was bigger than I thought it would be and always had space for swimming and lounging. Breakfast was always good and staff worked to keep everything full and fresh. Overall a great place to stay. The trade off is a nicer newer hotel with free breakfast vs. others on the beach but are not as nice. "

"The place was a dump"

"Loved our room we had a lovely balcony with a view of the beach and the pool. The spa services were amazing. The pools were nice and the servers and staff were friendly. The only issues was timing on getting service we waited long periods off times to get served or even be acknowledged. We found this unusual for an IGH property."

"Pool was nice, though surprised for the cost of the hotel, the number of drunk younger people at the hotel. "

"Rooms were clean and worked great for a small family stay. Our room was next to the break room for hotel staff, so noise from them woke my wife a couple of times during the night. That would be my only complaint."

"The room was nice. Unfortunately we can hear everything going on outside.There were doors slamming all night and we can hear the staff have conversations right outside the door for a long period. We are charged $100 for a buffet breakfast and we’re not given the choice to look through a menu when other guests were given that option. Experience over all was ok. "

"people were all very nice and helpful"