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"clean room and great staff."

"Clean room, excellent customer service, and breakfast is good."

"You can feel doors closing from other rooms while you are in your room and it shakes the room, walls are thin. Room overall was clean beds were ok and pool was clean. Breakfast was overall good, but everything wasn’t getting stocked and when we asked the staff they scoffed on the first morning there but there was no coffee at all, no cereal no milk. If these things don’t bother you I would say the room itself was good, and that’s what you get for a budget hotel."

"Free coffee in the lobby"

"I loved my stay here. It was easy and stress free."

"We had a wonderful stay at this hotel. The suite was incredibly spacious and perfect for our large family. Everyone had plenty of room to relax comfortably without feeling crowded. The layout was convenient, clean, and made traveling with kids so much easier. We really appreciated the extra space and comfort during our trip. The hotel staff was also friendly and accommodating. We would definitely stay here again and highly recommend it for families needing more room while traveling."

"Clean rooms, large hot tub, nice outdoor seating with fire pits."

"I love the location, all you have to do is walk across the street and you are at the beach. I selected the room with a beach view. It was nice sitting on the balcony and watching the sunsets. They do offer a breakfast, but the items are limited. The property is also within walking distance to the village with shops and restaurants. If you are there on a Wednesday you can also check out the farmers market. They also have secured parking at no charge which was a plus. The building is older but...

"Clean room. Very nice place to stay with the family."

"Great place."

"Property feels a little worn. Staff tries, but feels like they don’t get much training."

"The property was once great, but is looking tired. The Westin is famous for their comfy beds, and ours was creaky, the coverlet looked worn, and the pillows were not soft. The coffee machine was broken as well. Not sure what’s up, but I’ll pass next time."

"Had room 117 which was handicapped amenities. Step in shower allowed water to drain onto smooth floor . Very slippery..no anti skid material or pad on floor..very dangerous for handicapped guests. OSHA would not have approved this room for handicapped guests. Shower curtain allowed water to spill onto floor. Reported issue to desk.Recommend non skid floor mats or safety strips on floor ."

"Stayed here this weekend. Overall it was ok but I would not recommend if you aren’t comfortable with an unclean environment. Me and my partner didn’t stay in the room other than to sleep so we dealt with it, but I probably wouldn’t recommend if you plan on spending a lot of time there. One of the towels they provided had a bunch of black spots all over it and when I brought it up to the front desk they seemed annoyed that I was requesting a new one and wouldn’t even grab it with their own hands....

"Clean facilities. Wonderful staff."

"One of the best features about this property is LOCATION, as it’s situated in South Carlsbad right off I-5, has an attractive swimming pool, and a great breakfast with hot food and two of those swanky Costa coffee machines. I have stayed in this Holiday Inn Express six times. What I particularly like, in addition to the aspects already mentioned is that it’s close to the ocean. This helps visitors to SoCal save precious time since you can jump on the 5 and get to other destinations without...

"I love the place. It was very clean. Stuff was very nice and the breakfast. It was delicious."

"I liked the approximately to our destination, but place needs many updates."