Search Family-Friendly Hotels in Carlsbad

"Helpful staff "

"For the price point and what we needed- this was ab"

"Every thing was great. "

"Step rise in pool is not safe. Pool railing is not safe. I was unable to get out of pool. When office was notified entire staff laughed at me. Maintenance helped me by getting 2 2 inch boards to use to get out. Railing was unusually short to sidewalk. Forst step was a 6 inch rise. 2nd and 3rd steps were 11 inch rise each. . I know ADA requirements are 4 to 7 inches. Owners did not seemed concerned at all. I specifically rented this hotel for 4 weeks so i could use the pool for walking excerise. I was unable and felt as if hotel did not care. Also chair lift was completely rusted and appeared ti not be working."

"Curtains should have been thrown out. They were full of burn holes, that were very noticeable."

"Great courtyard area with pool and adult spa. Direct access to the beach and great dining choices in walking distance. "

"Our stay was great! The kids loved the pool area and the room was clean upon check in. There were some renovations being done in the office area so the new office area was still accommodating. The only downside was that the laundry room was not in working order. The washers worked fine but the dryers did not have any heat in them so our clothes had to be taken off site near the airport for drying, after multiple times of trying to dry our loads. I didn't know the hotel went through a third party so by the time i had to go to the airport, i was told by staff that someone could've came to fix it."

"We had a great time! Beautiful place."

"Top tier service. 10/10!"