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"This was the most beautiful property up in the hills, but only a couple of miles from the city center. The breakfast was great as you sit outside looking at the gardens and surrounding country side. The room was very clean with a great view of the hilly area. Very friendly staff made us feel welcome. The hotel even has a complimentary shuttle to get you closer to the city center. Oh yeah, the coffee machine was awesome. Just push a button to choose between American coffee, cappuccino, hot...

"We arrived hoping for a simple rest before an early flight, but the experience was disappointing. The front desk refused early check-in, which set the tone. Our room’s AC didn’t work, and there was no phone in the room, so we had to go down to the lobby to report it—twice—before anything was done. We were finally moved to a different room around midnight. With a 4:00 am airport departure, we barely slept. For the price, basic comforts and responsive service should be a given. Would not stay here...

"Was very impressed with how nice everything was and the service was great!! Definitely recommend!!"

"ALERT! Manager will try to deny this review as he said to us when leaving - THE POOL. Nice view and pool but we had to get our own towels from a bag. We had to clean chairs off of food/cigs & towels after waiting patiently for help. The one pool employee was never proactive. Also BEWARE, the hotel rents out the pool to outside parties so you may be left without anywhere to sit or get service which happened to us on July 21st. THE ROOM, is in high need of renovations. Dirty, bugs, ants...

"I really enjoyed my stay here. The pool was a highlight—clean, relaxing, and a great place to unwind. The laundry room was also very convenient and well-maintained, which made the stay even easier for longer visits. The bar staff stood out as well—friendly, attentive, and always welcoming, which added a really nice touch to the overall experience. Overall, a comfortable and enjoyable stay. I’d definitely consider coming back and would recommend it to other travelers looking for a relaxing...

"The property has so much to offer. The amenities and the grounds are impeccable. The 2 restaurants are well managed and the food was excellent. Compliments the 2 sommeliers like Maurizio. The highlight of our stay was the spa and pool at the spa. The landscape is beautiful. Overall, my wife and I had a great time at Castelfalfi and we plan to return."

"Clean and close to the airport"

"Staff was amazing.The bartender dam was fantastic.We had a fantastic time.Great location, easy to walk to everything.. Breakfast was amazing as well"

"A beautiful property. Clean and comfortable room. Excellent breakfast. Great value for money and would recommend. It was a shame the bar wasn’t open earlier and it would have been nice to have a coffee during the day, maybe reception staff could have done this? A little far out from the centre but of you are happy to walk 40 mins or so not a problem. Bus was also available but couldn’t work out how to pay for that without paying double on the bus!"

"10/10 stay. Very nice, clean, and comfortable stay. Gorgeous views and next to a cute town!"

"Great location"

"The bathroom and shower are shared. This is not emphasized in the booking page. we wouldn’t have booked if we knew. But, the overall experience is fine."

"Loved the property and the staff. Clean, professional and friendly service. I felt the rooms were just a bit too warm in the summer time. Other than that, it was great."

"Loved this hotel! Room was wonderful with great AC! Staff were very friendly!"

"Good option in relation to the price"

"One of the best hotel breakfasts, great pool, bar and spa. Staff are really nice and free shuttle to the centre is very useful."

"Great location"

"Excellent hotel located a short walk from the sites of Florence."