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"Beautiful place and at a breath taking spot. Staff in the front were very helpful. Good, clean and the most important thing is that its private for the guests. There is a security at the entrance of the pier so nobody can come in. Guests can take walks at the pier, but not the whole pier but some areas. Security was very helpful and understanding. 2 things that need work are: 1. Pillows: the pillows were a pain in the neck. 2. The body wash: our room had an empty bottle of body wash and wasn't...

"No está especificado en expedía un cargo extra de $189 para poderte hospedar. Es obligatorio según el hotel."

"El personal muy amable, la última noche la habitación tenía humedad y parte del techo se desprendió. Rápidamente nos acomodaron en otra habitación. El colchón del sofá cama en muy malas condiciones y se expresó la queja y no hicieron nada para remediarlo. El hotel es algo caro y si tienes que caminar para llegar a la avenida principal donde están las tiendas, big hop bus, etc."

"I loved everything about this hotel. Great staff, great location and amazing rooftop."

"The room was clean although pretty outdated. The staff was helpful and polite."

"Great location"

"the staff was so friendly, there was a restaurant and a coffee shop at the lobby. and it was also walking distance to the park"

"Staff is really helpful, especially Robyn at the front desk."

"Overall, our stay at Eurostars Hotel was pleasant, and the staff was courteous and accommodating. However, we experienced an issue with the room doors. Our initial room had a door that did not appear to close properly, leaving a noticeable gap that allowed conversations and other sounds from inside the room to be heard from the hallway. This became apparent when someone outside the room was able to hear activity inside and came to our door. The staff promptly moved us to another room, but we...

"Extraordinarily lovely and helpful staff. This hotel manages to promote a staff and facility that beautifully balance solid upscale services with a true sence of welcome and connection, with a warm but unintrusive vibe and clear consideration of it's guests."

"Everything was great"

"It was great"

"This is the second and the last time I stay at the Palmer. I like the proximity to certain landmarks and the beds were comfy but other than that, the bathroom wasn't clean, there was a lot of hair in the tub, the shower faucet handle was filled with black scum on the inside. There was also a piece undone metal on the bottom of the vanity that scraped my kid's foot. There was no complimentary coffee/tea which added to the disappointment. I was too tired to ask for a different room with 2 kids...

"Nice hotel. I’ve been to Chicago many times, but this was my first stay at Aloft Hotel. It was a very pleasant experience The staff were friendly, the room was great, and everything was comfortable. I would definitely book again!"

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"We went for NRA. The NRA bus stop was really close. They gave us water every day. Excellent room. Not enough queen rooms, so you have to book in advance."

"Great price, the bunk beds were fun!"

"Easy check- in , very clean room, excellent location , close to Union Station"

"Loved the Royal Sonesta! The beds and pillows were all very soft and not our preference, but we still loved our stay. The signature lobby scent smelled so good! (Is there a Sonesta Lobby candle I can buy!? lol). The location could not be better in downtown Chicago. Staff was so friendly. 10/10 would recommend!"