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"The property was of a basic nature and very tired in places. The bathroom paint was peeling off the walls. The bed was a small queen bed that wasn't big enough for 2 adults to get a good night sleep. The mattress was very thin and uncomfortable. Due to this we left the property early and had to book a hotel. I also tried to contact the property as advised by Sykes cottages, but my calls were unanswered and not returned. Overall a disappointing stay. There are plenty of better rentals available."

"A very well run hotel with an eye to detail. Would recommend and would go back in the summer to use the roof top bar and pool."

"Perfect "

"Great staff, brilliant accommodation and good food. "

"Great stay lovely room "

"Friendly knowledgeable staff, great food and good selection of well kept real ales. The bedroom was spacious, clean, warm and the bed was very comfortable. "

"Everything was top class and the breakfast wow !!!"

"Good provision for our dog."

"Lovely stay friendly staff"

"A lovely warm welcoming room, that was clean and tidy. I stayed here for work and it was lovely"

"Great room good facilities and clean delightful meal at hotel "

"A lovely secluded hotel close to Chester and 30 minutes from Manchester & Liverpool airports"

"The best part of this hotel is the staff. Everyone has been super pleasant and helpful."

"All good"

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"Fantastic service, welcoming and friendly staff. Well decorated and clean room and fantastic breakfast options. "

"The room was spotless and staff we're very helpful breakfast 😋 there's plenty to eat and wide choice of food to pick from only problem was my room was over Christmas disco which went on till late apart from that I would go back "

"Clean, friendly staff "

"Warm and helpful welcome."

"Room was very nice, staff were amazing"