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"Sadly my 14 year old daughter reserved a hotel without my consent with my card and due to there policy they did not consider given a refund due to there policy.. really ridiculous since it was not a authorized payment. I called 5 times and they never answered my call but yet good to charge my card."

"Stood there four nights and the room wasn’t clean once I had to go downstairs and asked Man at the desk to clean the room then my key wouldn’t work many times throughout the day then you had guys outside selling drugs wouldn’t stay at this property again"

"I needed this motel room so that I could go to Chicago for business, but for somewhere to sleep at night and spend part of my morning, this place did the trick. I did not have an issue with my room at all and the staff was willing to answer whatever question I had."

"Loved everything about the hot tub"

"Clean and have a beautiful view of the lake"

"Good location, accessible by public transit and close to downtown landmarks. Free espresso machine in the lobby was a nice touch perfect for an easier riser like us to grab a cup and stroll to millennium park before the crowds set in."

"Hotel is in a good area for walking to places. Walls are paper thin heard sirens all night plus a baby in the other room crying all night. Elevators at one point only one elevator was available for the whole hotel and then only two which made getting to your room very hard. The breakfast and happy hour was good but not clean floors were sticky and tables were dirty all day long. overall it was ok but not worth 300+ a night with elevators not working and it was dirty."

"The room was awesome. The view of the Michigan Lake from our window was incredible. Very helpful staff was ready to improve our stay at all times. The location is great. Walking distance to all our destinations."

"clean, friendly and interested in your satisfaction"

"Courteous staff"

"The staff is very helpful, always ready to answer any question about the hotel or about the city of Chicago. The hotel is very clean , the breakfast is very good with many choices and the staff in the restaurant is excellent. My wife and I stayed in that place for eight days and seven nights and we are very happy to be there. Also the hotel is in a very good location very close to some of the most important places of Chicago. If you want to visit the beautiful city of Chicago do not miss the...

"We had the best stay here! Within a short walk to the trains ($10 for 2 of us to jump in and off as many times as we wanted in 24 hours) to get down town, super comfy room and beautiful views into the city! Valet was top notch and worth every penny! All staff were so friendly and helpful! Breakfast was delicious and a great start to a day of walking and shopping. Would totally stay here again and stay longer - such a great start and finish to our trip!"

"The property was nice, but the rooms very small. Unfortunately the rooms on Expedia did not provide images of all rooms. The rooms I saw had sitting areas and appeared large/divided. The amenities were ok. The place was clean but appears to not be as quality as expected. (floor lifting from water etc. ) Minimalist approach/ attempts at sleek design; but appeared cheap. No closet! Hangers on rack above coffee maker area. Fridge under sink. No real place to place clothing. Remained in...

"I enjoyed our stay at LondonHouse Chicago, Curio Collection by Hilton. Staff members were friendly and helpful! Housekeeping staff were friendly and on point with cleaning! My next visit to Chicago, I plan on staying there."

"Staff made you feel very welcoming from the front desk and the staff from different areas. Over all everything makes me was to rebook to stay at the Sofitel when I’m visiting the city of Chicago."

"Was decent"

"Th rom were very nicely kept and live that it had a little kitchen parking was valet so expect to pay $70 per night even though I one thy had there car lot under the basement so get ready for that to ver all nice"

"The staff was very accommodating."

"Neat historic hotel w/terrific 8th floor pool, sauna, hot tubs, equipment etc. TV’s were dated - we couldn’t hook up Netflix etc, so if you plan to stream, bring a USB stick. Great location in the South Loop."