"Stayed here for a recent trip to Chicago and overall the experience was okay. The location is convenient for downtown attractions and Millennium Park, and the hotel itself was clean and comfortable. Staff were generally polite and check-in was fairly smooth. The rooms were decent, though some areas felt a little dated for the price. Amenities and service were fine but nothing especially memorable. It worked well as a place to stay while exploring the city, but I expected a bit more considering the reputation and cost. Good option if location is your priority, but not necessarily a standout luxury experience."