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"A very nice hotel with very friendly staff. The room was very comfortable, the breakfast very enjoyable. Thank you. I have been a regular guest for years and I can recommend it to anyone on a short stopover!"

"It was absolutely unbearable in the room as there was no aircon and we were given one fan that barely did anything. We couldn’t sleep at all due to the heat. We also had 2 rooms so my daughter’s room was even worse as that had no fan! If a hotel has no aircon, maybe state that in the advert"

"Having stayed on one of hottest days of year the air conditioning in bedrooms was extremely welcome and efficient. I thought uk king size beds would be standard in hotels. Not used to a double bed but it was clean and comfortable. Bathroom spotless but struggled to access the shower over bath as you had to step in onto slope at end of bath. If you have even a minor disability then try to get an accessible room.. The pool was a good size and well maintained as was gym. Good sized pool towels....

"Be warned when booking this property you might be left outside with no where to stay. I suspect this property is available on multiple sites and the host will pick and choose who can stay depending on profit not availability."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Well located hotel right beside Tower Bridge and 10mins from Tower Hill tube station. It was a nice hotel overall and didn't have anything to complain about. Only issue was, was the lack of aircon. We asked for a portable fan which did help but it still was very warm in the room."

"The staff was very friendly and helpful. The room was clean and spacious compared with other hotels and the locations was perfect with a lot of amenities at a walking distance. It is also located in a safe area. The A/C was not working properly when we arrive to the room but they sent a technician right away and fixed the issue within 30 minutes."

"great view of River Thames"

"Staff was great and room was spacious by London standards What makes it great though is the location. Convenient and walkable to so many sites!"

"The staff were excellent, the breakfast excellent, the room...far too small and far too hot. One fan was simply not enough, but there isn't room for two of them"

"Superb hotel with the most attentive staff. Been a pleasure to stay here on more than one occasion. Great location also."

"Was great!! Would definitely stay again"

"The room not clearly indicated. There is no opening windows in the room even the cost is 350 pounds per night"

"Everything about this property is top notch! From before the email before I arrived, assisted with a car service, recommendations for restaurants and everyone was amazingly friendly! Will be coming back and have already raved about my stay to all my friends!!"

"Great location"