โรงแรมใกล้วาร์เลย์ คันทรีปาร์ค, เบรนท์วูด

"Great service throughout my stay and immediately from booking. The staff were extremely helpful and exceeded my needs. They were polite, with great communication skills. I had a nice, clean room with my own bathroom, and a pleasant, quiet stay."

"Room clean unfortunately broken floor tiles in bath with some repair Room a bit bashed about "

"Not enough plug sockets Not really spacious especially if in a wheelchair"

"The air conditioner was not working and never got fixed"

"Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

"Hotel didn’t look anything like the photos shown!! 1st room was greeted in the bed with ants! To be told at reception they would “upgrade” me!! Upgraded room was no better! Shower seal was green! Splats all over the carpet! Everything about it was awful!! "

"Laura and the manager were awesome!"

"I booked the hotel for 1 night. When i arrived at the hotel it was completely nasty. The fridge was dirty, the bathroom had hair in it, the beds had orange spots with hair on them. I didnt stay for the night i instantly booked a new hotel, the travelodge it was amazing! I expect a full refund on that hotel i couldn‘t even stay for the night. Horrible experience.."

"Doesn’t have a bar or full time reception"

"Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday."

"Staff are always welcoming and kind. Room was brilliant, clean and comfy. Can’t fault the place. "

"Arrived at hotel and waited a while for reception then booked in and directed to room which was clean . In the morning realised only 1 towel in the room and no mat for shower this was corrected the next day following a word with reception. On day 2 no milk for tea or coffee."

"clean room nothing special"

"I would strongly advise solo travellers, particularly women travelling alone, to avoid this hotel. I booked what was advertised as a hotel room, but upon arrival I was unexpectedly placed in a separate house down the street from the main hotel building. This was not made clear at the time of booking. I was also required to pay a £100 deposit, which had not been clearly disclosed in advance. Late in the evening, a group of men staying in the house began congregating outside my room, knocking on...