Search Hotels Near Bon Secours DePaul Medical Center, Norfolk

"It’s was okay "

"Unfortunately, we were there during refurbishing the main building, but our room was very clean, and updated. The staff was excellent and extremely helpful, friendly and professional. The morning breakfast was more elaborate than expected and the staff that prepared the food was wonderful. Food was always stocked, warm, and tasty. The entire area was super clean. Check in was easy and smooth. We were very pleased with the area, many food restaurants choices for every palate within walking distance. Beds were comfortable and bed linens were crisp, very clean, not worn. Rooms had no odors, and bathrooms were clean. We like the complimentary shampoo, body wash, body lotion containers that were full stocked. Towels were plentiful and clean. Plenty of parking that we felt was secure. We would highly recommend and would book again."

"If this review was about the staff, it would be 5 stars. About the material condition of the hotel, it would be 1 star. The staff is exceptional, but the hotel has more problems than they can contend with. The location is really good, the bedding is very comfortable, and parking is less expensive than downtown, and relatively safe. The 1st room they gave us had broken air conditioning, with no hope of an easy repair. The 2nd room was a smaller room, with a broken safe, a broken room phone, and a running toilet. The breakfast was really good. Typical hotel rates for a drink in the bar...you know...same cost for 2 shots as for the whole bottle at the ABC store... Would I stay here again? I dunno. Location wise, parking wise, best in town. But all the broken items (plus 2 of the 4 elevators were broken) really lowers your review, and no amount of compensation (and we got plenty of compensation) will completely fill that disparity. If I returned to Norfolk to go to the Scope Center I would probably stay again, but this time, with my eyes wide open..."

"No lights on in the room only bathroom, microwave very dirty and rusty, refrigerator not working,"

"Great place with a nice view. Tons of things to do in the surrou surrounding areas"

"The in-house restaurant, CapoCapo, has terrible table service. The wait staff do not want to be there. The food is decent. The parking garage is scary. The elevator is unreliable; avoid it. Pricing signs are unclear."

"The room is not clean and pillow not comfort"

"The hotel is getting very tired. Our room sink had a broken stopper and the bathroom floor had something sticky spilt on it, Only one elevator worked so there was always a wait. The ice machine didn’t work. They only had coffee made in tge mirning, no hot water ot tea options. I think it was over priced for what you got"

"It's on the beach, spacious, and convenient. But there are tiny roaches, I think maybe because some guests keep their doors open for hours."