โรงแรมใกล้พิพิธภัณฑ์ Black Country Living, เบอร์มิงแฮม

"Clean room, basic but enough for what we needed. Staff helpful and on~hand. Good bar area. Very good breakfast items. "

"Nice place"

"Clean and cozy "

"Bog standard hotel, did the job. Staff were nice. The cleanliness of the bathroom wasn't great. My bathroom at home is a lot cleaner. The bathroom in my room was grubby. The grouting between tiles was filthy. It's decent enough if you have low expectations. "

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"The room was okay. Bathroom is the most impressive part of the room. The £100 deposit is too much though. I have stay in lots of lots hotel in different countries I never have to pay for a deposit but this hotel."

"we was not told about the hotel being just bought and under complete refurbishment. there was no bar or restaurant only a vending machine. Rooms were very tiered "

"Elevator is out of order. Part of the hotel is renovating so there is dust at the pathway to the car park.(and in the room is also dusty.) The most serious issue is the shower valve is not functioning for the warm or cold water so there is only very hot water is coming and it almost burns me. I tried to inform the receptionist but he said that he couldn’t do anything except trying off and on the main water boiler which could not help for our problem. I asked to change the new room but he didn’t...

"It was amezing"

"Room was average, i think lot of repairs going on there to make it better"

"First of all this is not a luxury apartment. The walls were dirty. Needs a repaint in the bathroom. Bed uncomfy and pillows flat. There is also a deposit required which is unnecessary given the state of the apartment. After we left, the host messaged to say we wouldn’t get the full refund back as the door was unlocked, despite the fact you require a fob to enter the building. They also then suggested items were missing from the apartment such as a chopping board and remote. I told them we had...

"Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly."

"Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. "

"Fialed to arrive due to other cicumstances"

"Hotel staff were helpful as lift out of action and helped with our suitcase , we enjoyed our stay "