โรงแรมใกล้คาสิโนคาสเซิล, เบอร์มิงแฮม

"All staff I came across were really friendly and welcoming. My questions were all answered. The hotel was delightfully wonky in places. Perfect location and clean."

"The property was fabulous, just what we needed, my wife and 3 teenage granddaughters had a wonderful stay, peaceful, everything we needed was there, the host was brilliant, at the end of the phone when we called and great location for the city centre Christmas markets. No negatives from me! "

"Excellent stay. Staff were friendly and the hotel is in an excellent location "

"The room was okay. Bathroom is the most impressive part of the room. The £100 deposit is too much though. I have stay in lots of lots hotel in different countries I never have to pay for a deposit but this hotel."

"The staff, esp the manager was excellent"

"Lovely stay. The owner was very kind and helped me out when I managed to lock myself out!"

"Staff and cleanliness were sufficient. The location of this hotel within Walsall is excellent."

"I enjoy my stay"

"Nice experience "

"Elevator is out of order. Part of the hotel is renovating so there is dust at the pathway to the car park.(and in the room is also dusty.) The most serious issue is the shower valve is not functioning for the warm or cold water so there is only very hot water is coming and it almost burns me. I tried to inform the receptionist but he said that he couldn’t do anything except trying off and on the main water boiler which could not help for our problem. I asked to change the new room but he didn’t...

"Good parking, no heating in room, was very cold, and electric heater on the wall didn’t work, damp around the window, only 1 thin hard pillow each on the bed. Staff were friendly on arrival."

"Excellent customer service from Jay. They were quick to respond to any queries with a friendly, professional attitude. The property was easy to use, car park on site, clean and beautiful decor - modern and fresh. The bed was so comfy and bedding was excellent quality. The bedroom was warm and airy, and tastefully decorated. Fridge, microwave and tea, coffee making facilities in the room with biscuits. In the bathroom; plenty of fluffy, white towels and shampoo , soap etc. We really loved the...

"Spacious "

"Great host. Well mannered and respectful."