โรงแรมและที่พักในเบิร์ตลีย์

"There were no cocktails to be had At All ! The pillows need changing as they are like bricks and the Showers need a shower mat as it becomes very, very slippery. This is a shame, because everything else was Great."

"When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

"Really nice hotel!"

"We stayed in the Collingwood Suite and it was very comfortable. The bathroom was upstairs as you enter the suite, with the bedroom down the stairs. Stairs lit by small lights, very nice touch. The towels and robes were comfortable. For being a city centre hotel, it was very quiet, we heard no traffic through the night and the bed was cosy and comfortable. The only negative was that the tea and coffee making facilities are hidden in a cupboard, i initially thought there was no milk as it was...

"Great facilities, great breakfast. What I like the most is how warm the pool was."