โรงแรมและที่พักในเบิร์ตลีย์

"The entrance to check in was not obvious from the outside when we arrived and the hotel is isolated in its location. However, staff were friendly, the room was clean and comfortable and the breakfast was good."

"When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

"very good sleep and stay"

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Definitely not a 4 star property. It was decent but not great. It is the only place I've ever stayed where the wifi signal doesn't even reach the 2nd floor - we couldn't use it at all. The floor squeaked and creaked with every step. I understand that it's an older building but it wasn't ideal."

"Wonderful location, comfortable stay"

"The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great."

"Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast."

"We had a lovely 2 day break at the Park Head Hotel. Everyone was so welcoming and friendly. Breakfast and dinner were delicious and top quality. Our dog, Tilly was well looked after too. Barnard castle and the surrounding area are beautiful with some great walks along the river."

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"Was kept away most of the night by the extractor fan in bathroom of another guests room "

"Nice spacious and very clean room. Well facilitated with a tea tray and bottles of water. Room was immensely hot but thankfully able to open all the windows. Liked fresh cooked breakfast (as opposed to usual buffets) however I would love to see a better drinkable coffee being served and a little gripe - after requesting hard poached egg with no ‘snot’ my egg was totally snotty when I cut it and ran into my breakfast so didn’t eat much. But all in all a very pleasant stay and reasonable value for...

"Very helpful staff. Lovely location. Perfect for what we needed."

"Basic hotel with basic amenities. Hotel and rooms need upgraded."

"Clean and friendly staff "

"Definitely. Recommend to stay here close to the airport and close to the metro. Transportation shops are very close by. Walking distance "