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"Very peaceful- Rainforest Villa- lots of birdlife."

"The breakfast was not good, cleanliness was very questionable "

"Room was clean but a bit dated. The staff were so lovely at check in and check out. The room cleaners always said good morning and tidied up our room each day. It was nice to visit during the Easter break as there were lots of families with kids also enjoying the hotel and its facilities but it also wasn't over crowded. I would stay here again. My kid loved the pools and the playground. We also utilised the kids club for one night and my daughter seemed to have fun as it was the first time she...

"Room clean. Staff only interacted with owner @ check in & check out. Yes, National Park nearby. Non drinker so the bar is irrelevant"

"Didn’t use the pool but the restaurant and deck seating were excellent. Our comment was we would eat there if we were locals because the food was delicious. Room was clean and nice. Nicely arranged for multiple people to share."

"The cabin is equipped with everything we needed for a wonderful couple of days away, including a cooktop, dishwasher and spa bath. The views over the western escarpment are just magnificent. The location is close enough to the town centre to be convenient, but far enough to enjoy the serenity of the landscapes. "

"Great staff. Good breakfast. Good location"

"Rude staff wouldnt let me check in after 8 oclock had to sleep in the lobby as there was no after hours contact details and then at 7am the next daywhen reception opened told me i had to wait till 2 pm that day to check in even though my booking was for the night before. Couldnt understnd basic english."

"We checked in to the hotel on April 2021, We do not have an idea about the room, cause’ this our first time at Gold Coast. We are very lucky this time because we sleep on the third floor without an elevator. Our luggage was quite large which made it a bit difficult to enter our room. Inside the room has dust on the shelves and appliances. The electrical appliances in the room are quite old. "

"Staff at restaurants need more training. Waited at the pool for the menus. After 20 mins we went off."

"Great location. "

"Great option to stay over. However, only hiccup is with the onsite parking. Property is on a busy road and parking place is very tight and limited. Be prepared to find parking elsewhere if you are unlucky. "

"Tidy enough place, family room was very spacious. Seperate room for the kids with own tv. Microwave, jug & fridge (no oven) good price point reflective of property. Locks could do with an update to include a dead bolt. "

"Amazing accommodation, central location, great communication, great facilities and outlet mall a big plus"

"The room was great but the staff were fantastic! Also, it is the best possible location to go to a rugby game! "

"Clean room, kids friendly atmosphere, but restaurants ( main and pizza one) still not good. Poor choice of kids menu, everything is very oily and not really for kids. We are here 5th time and it’s not that you are expecting in such big resort. Breakfast buffet is big, but not really interesting. Also the restaurant next to the water, which used to be good still closed. The only good one for us was Japanese restaurant, but it’s working not all week."

"Great all round time from checkin till keys returned. Great clean place, apartment n area. Was great to fully open sliding door to balcony over looking the pool and the baywater. Staff were always acknowledgeable, polite and friendly. Great stay"

"We had a fantastic stay at JW Marriott Surfers Paradise and would absolutely return. From the moment we arrived, the service was warm, attentive, and genuinely welcoming. The check-in process was smooth, and we felt well looked after throughout our stay. The hotel itself is beautifully maintained, with a bright, relaxed atmosphere that makes it easy to unwind. Our room was spacious, very clean, and thoughtfully designed, with a comfortable bed and great views. Everything felt high quality...

"Amazing breakfast variety. Fast room service. Extra touches in room were lovely surprises - chocolates, chips, and juices etc. All staff were really friendly. Only 2 slight negatives (neither a huge deal) was coffee not being great and finding a few hairs in the shower."

"Excellent unit with amazing views "