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Aparthotel

Crystal Bay on the Broadwater

3.5 star property

Choose dates to view prices

Just a short distance from Surfers Paradise Beach, Crystal Bay on the Broadwater offers a garden setting and sauna. Guests can enjoy the spa tub, gym, and free WiFi, with attentive staff providing assistance throughout their stay.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
The current price is ฿4,899
฿5,389 total
includes taxes & fees
9 Mar - 10 Mar

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Traditional Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 109 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Deluxe Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms | Individually decorated, individually furnished, blackout curtains

Deluxe Two Bedroom Apartment With Two Bathrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area | 32-inch LCD TV with cable channels, TV

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 273 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Economy Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area | 32-inch LCD TV with cable channels, TV

1 Bedroom Deluxe Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
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About the area

Located near the beach, Crystal Bay on the Broadwater is in Labrador, a neighbourhood in Gold Coast. Cavill Avenue and SkyPoint Observation Deck are notable landmarks, and travellers looking to shop may want to visit Chevron Renaissance and Robina Town Centre. Warner Bros. Movie World and Wet'n'Wild Gold Coast are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Gold Coast travel guide
View more Aparthotels in Gold Coast
Map
182 Marine Parade, Labrador, QLD, 4215

What's nearby

  • Southport Broadwater Parklands Gold Coast Queensland Australia
    Broadwater Parklands
    15 min walk - 1.3 km
  • #lifeatexpedia #beachlife one of the most beautiful views in Australia when we went to meet the teams.
    Marina Mirage Shopping Centre
    9 min drive - 5.7 km
  • Chirn Park
    12 min walk - 1.1 km
  • Gold Coast Aquatic Centre
    17 min walk - 1.5 km
  • Australia Fair Shopping Centre
    3 min drive - 2.3 km

Getting around

  • Cypress Avenue Station
    6 min drive
  • Helensvale Station
    15 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    43 min drive

Restaurants

  • McDonald's
    6 min walk
  • Broadwater Cafe
    14 min walk
  • Vinnie's Italian Restaurant
    7 min walk
  • Daiki
    9 min walk
  • Masala Flames
    9 min walk

About this property

Crystal Bay on the Broadwater

This smoke-free aparthotel features an outdoor pool, a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, laundry facilities and free newspapers. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Weekly housekeeping is available.
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.

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  • Free Wi-Fi
  • Restaurant
6.6 out of 10, 1,281 reviews
The price is ฿2,596
฿2,856 total
includes taxes & fees
8 Mar - 9 Mar
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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Car hire
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • In-room accessibility
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 14 floors
  • 52 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night.
Cots (infant beds) are available for AUD 30.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Crystal Bay on the Broadwater have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crystal Bay on the Broadwater?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on 9 Mar 2026 start from ฿4,899, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Bay on the Broadwater pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Bay on the Broadwater?

Self-parking is free at this property.

What time is check-in at Crystal Bay on the Broadwater?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crystal Bay on the Broadwater?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Crystal Bay on the Broadwater provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Bay on the Broadwater located?

Located in Labrador, this aparthotel is 3 mi (4.9 km) from Surfers Paradise Beach, and within 6 mi (10 km) of Chevron Renaissance and Cavill Avenue. SkyPoint Observation Deck and The Star Gold Coast are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Bay on the Broadwater Reviews

8.8

Excellent

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 482 out of 909 reviews
Rating 8 - Good. 325 out of 909 reviews
Rating 6 - Okay. 74 out of 909 reviews
Rating 4 - Poor. 19 out of 909 reviews
Rating 2 - Terrible. 9 out of 909 reviews

Reviews

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the rooms and balcony were spotless, front desk was on the ball on arrival. Very pleasant stay
Stayed 7 nights in Jan 2026

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a great stay. Room was amazing, amenities great and staff very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

REBEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place and location.
Stayed 3 nights in Dec 2025

10/10 Excellent

LEAH

Liked: Cleanliness, amenities, property conditions & facilities, communication
The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Beautiful view! Very clean. Loved it
Stayed 1 night in Jan 2026

8/10 Good

Wade

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good. Nice clean facilities. Great pool and spa area
Stayed 3 nights in Nov 2025

10/10 Excellent

Harley

Liked: Cleanliness, property conditions & facilities, communication
Great service, clean rooms very comfortable and child friendly
Stayed 3 nights in Sep 2025

8/10 Good

Tavia

Liked: Cleanliness, amenities, communication
beautiful views, relaxing living environment, equipped with most of the kitchen wares you need. Helpful staffs.
Stayed 4 nights in Nov 2025

6/10 Okay

Michelle

Liked: Amenities
The pool, gym and spa facilities were fantastic. The apartment was clean but quite dated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leann

Liked: Cleanliness, room comfort

One night getaway

Great sized unit very comfortable unit full sized fridge great sized lounge room way checkin , a carpark great view from all windows and balcony ,air con
Lounge room
View from balcony of pool area
View from balcony of the water
Desk reading area
Stayed 1 night in Sep 2025

8/10 Good

Yvonne

Liked: Amenities, communication
Good set up, 2 bedrooms, very comfy beds. The floors were not the cleanest and rather noisy with balcony over the pool area. Balcony furniture has seen better days
Stayed 6 nights in Oct 2025

10/10 Excellent

Lynette

Liked: Cleanliness
Fabulous view, secure parking and location suited us perfectly. Would stay there again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet area, nice view alone the beach, very nice staff at reception,
Stayed 3 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was relaxing easy access to beach
Stayed 4 nights in May 2025

10/10 Excellent

Ramez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet location
Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quite, close to Gold Coast Amenities, clean, Reception Staff are very helpful and lovely. A place we will stay again at and recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sumit

Liked: Cleanliness, property conditions & facilities, communication
Nice location, clean rooms
Stayed 2 nights in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, room comfort, communication
Friendly staff, great facilities. Rooms could do with painting and an extra couch or new dinning seats. Lovely little touch of complimentary icepoles. Carpark was good as was pool.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, communication
We had a wonderful stay at Crystal Bay on the Broadwater, checkin was easy, the facilities were great and the staff efficient and helpful. We would definitely stay there again.
Stayed 3 nights in Feb 2025

8/10 Good

Ben

Liked: Amenities, property conditions & facilities, communication
Beautiful views off the balcony! Only a one night stay so didn’t get to use the facilities - but close to food options and everything you would need. Was perfect for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was the first time I have stayed at this property and it was absolutley wonderful. The apartment was beautifully kept, the view was stil beautiful even though blocked by road side trees. Staff were amazing when I advised of the 3 very minor issues upon leaving. The pool, saunas, bbq area and eating area were well kept and clean as well. Very short walk around the corner to a bus that can take you into the city or out to Sea world. Great location. I will definatley be booking again.
Stayed 6 nights in Sep 2025

10/10 Excellent

Michaela

Liked: Cleanliness, property conditions & facilities, communication
Very clean, lovely views and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place - great location - We love it and will stay here every time we visit the GC
Stayed 10 nights in Aug 2023

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities, communication
No fuss clean nice spot
Stayed 1 night in May 2025

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Position was excellent, beautiful outlook, very friendly and helpful staff at reception, would definitely stay here again.
Stayed 5 nights in Dec 2024