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"Staff very welcoming and cannot do enough for you, quality food and reasonably priced."

"Such a beautiful hotel. All rooms, lobby, bar, restaurant etc are stunning with great mood lighting. Staff are great, so helpful, go above and beyond! "

"Beautiful hotel, central for shops restaurants and bars Breakfast was gorgeous Room was lovely Will go back for sure! "

"Abbie in reception deserves a special mention. Thanks for helping 3 very tired traveler’s and making the effort to make sure we were able to settle in. It’s the little personal touches that make a huge difference. We will see you again soon."

"All staff were excellent..in particular Nicola at the front desk..nothing was too much trouble and with a lovely welcoming manner. The room was superb with a lovely view of the river Tyne from both indoors and from the balcony. The bed was comfortable, the shower was excellent and the fridge was a bonus. Breakfast was great..lots of choice in both continental and cooked. Decaf coffee and oat milk were on offer - very unusual! I would thoroughly recommend this hotel, we will definitely be...

"Super friendly staff, ideal hotel for work trip"