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"Great property in a great location, right along the river and looking at the Guggenheim. Restaurant was fantastic for dinner and drinks with an open air option."

"Incredibly helpful staff."

"Muy buen hotel en el centro de Bilbao"

"Our room wasn’t cleaned two days and the dirty mugs and cups were not removed 2 days in a row. When I pulled the curtains, dust were flying around. Staff were grumpy and had no warmth. The bar man said no hot drinks after 5pm but we were served hot tea at 10pm the night before. It was unclear if we had to pay to access the swimming pool."

"Wonderful service and beautiful views of the museum. 10/10 stay!"

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"Location in the old city near restaurants. It is newly constructed hotel (with a historic exterior) with all the modern amenities. Appreciated the touch of l’Occtaine soaps, convenience of the affordable hotel restaurant for breakfast, and bar. There is a Michelin restaurant ‘Ola’ which we didn’t try. Staff were extremely helpful with recommendations, spoke English and pleasant. We would definitely return if we visit Bilbao again."

"The onsite restaurant was outstanding"

"Our room’s AC never got the room cool."

"Great hotel and fantastic staff. Highly recommend"

"Excelente hotel super ubicado el personal muy atento y bastante limpio"

"Alles prima, vor allem die Größe des Zimmers, die Sauberkeit und die zentrale Lage. Verbesserung wäre nur bei den Zimmertüren notwendig. Diese schließen schwer und machen lauten Lärm beim Zuziehen."

"Right in the centre of the old town."