8/10 ดี
FIRAS
2 ก.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The hotel is really decent right in the middle of central Barcelona next to everything in one of the most beautiful cities on earth. Balconies are amazing for morning coffee and the overall look and feel are very nice, the downstairs cafe is very smart and frequented by stylish people. Staff are friendly and smiling, multilingual and helped me greatly with an issue i had. Relaxed vibes. The rooms are well sized with high ceilings and are kept tidy.
However there are some issues that surprised us a little. The service can sometimes be slow and the hotel doesn't seem to have enough staff sometimes to handle. If you ask for something simple like ice bucket or a mug of coffee it can take 30-40 mins sometimes because theyd be dealing with alot. Its also an old building that comes with old building issues. We didnt particularly enjoy being surprised with silverfish near the sink at 2 in the morning! But to be fair the hotel did a thorough clean and we didn't see those again.
Overall i think they're just lacking a little staff to keep things flowing smoothly in summer peak time but they definitely make up for it by being very friendly and courteous. Its a very convenient stylish hotel in the middle of the city and Id consider back for sure.
FIRAS
เข้าพัก 8 คืน, มิถุนายน 2025