Dear Khun SRISUK,It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.Now we are under the refurbishment period of guest rooms, and we try to complete all guests’ rooms including the lobby area by the November 2024. We appreciate and duly noted your feedback for staff service was difficult to reach after midnight. We take our guest experience seriously, and we will certainly take them into account when we review with the respective team members.We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

Dear Taylor, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear Mr Neil,Thank you very much for your stay with us at Somerset Sukhumvit Thonglor. We truly appreciate your great feedback. We look forward to welcoming you back soon. Sincerely yours,

เรยน คณ Madame, ทางโรงแรม ซมเมอรเซท สขมวท ทองหลอ ตองขอขอบพระคณททานไดเลอกใชบรการกบทางโรงแรมของเรา ทางโรงแรมมความยนดอยางยงทรบทราบวาทานมความประทบใจในการเขาพก และทางโรงแรมขอนอมรบคำตชมเพอไปปรบปรงแกไขในลำดบถดไปโรงแรม ซมเมอรเซท สขมวท ทองหลอ หวงเปนอยางยงวาจะไดมโอกาสรบใชทานอกในครงตอๆ ไป ขอแสดงความนบถอ

เรียน คุณ SUPASRI, ทางโรงแรม ซัมเมอร์เซ็ท สุขุมวิท ทองหล่อ ต้องขอขอบพระคุณที่ท่านได้เลือกใช้บริการกับทางโรงแรมของเรา ทางโรงแรมมีความยินดีอย่างยิ่งที่รับทราบว่าท่านมีความประทับใจในการเข้าพัก ทั้งในส่วนของห้องพัก ในส่วนของบริการต่างๆ และรวมไปถึงบริการจากพนักงาน ทั้งนี้ทางโรงแรมพร้อมด้วยเจ้าหน้าที่ผู้เกี่ยวข้องขอน้อมรับคำชมเชยด้วยความปรารถนาดีของท่านไว้ด้วยความขอบพระคุณอย่างยิ่ง คำชมเชยของท่านเป็นขวัญและกำลังใจอย่างสูงต่อโรงแรมและพนักงาน ทั้งนี้ โรงแรม ซัมเมอร์เซ็ท สุขุมวิท ทองหล่อ หวังเป็นอย่างยิ่งว่าจะได้มีโอกาสรับใช้ท่านอีกในครั้งต่อๆ ไป ขอแสดงความนับถือ

すだ様 サマーセットスクムビットトンローでのご滞在、リビューと大変有難うございます。こちらで何かお手伝い等できる事がございましたらお気軽にお尋ねくださいませ。 引き続きどうぞ宜しくお願い致します。 武智洋子・オペレーションズマネジャー

Thank you for your review for Somerset Sukhumvit Thonglor! We'd very much appreciate if you can share any feedback for our improvement. Thank you again and we look forward to welcoming you back again! Warmest regards, Yoko Takechi, Guest Relations Manager

Dear Guest, Thank you for your kind comment, we have delighted that you have enjoyed the stay and we hope to welcoming you back soon again. Kind regards,

Dear Guest, Thank you for your kind comment, we have delighted you have enjoyed staying with us as well as we have enjoyed hosting you. We also have noted your observation of the bed was a bit too soft for you. Looking farward to welcoming you again soon. Kind regards, Watana W. Guest Service Manager

Dear Nymmy, Thank you for your kind comment, we have delighted to know that you enjoyed the stay and please accept our apologies for the inconvenience may caused regard of the non-smoking room however we have noted your observation and we will try our best to arrange it for you. we looking forward to welcoming you again soon. Kind regards, Watana W. Guest Service Manager

Thank you for your feedback which will be shared with the team at Somerset Sukhumvit Thonglor. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Yours sincerely, Kulawat WAJANASARA / Assistant Residence Manager

大野様この度もサマセットスクムビットトンローでのご滞在大変有難うございました。また大変良いご感想も頂きましてスタッフにかわりお礼を申し上げます。いつもこちらへ戻ってご滞在頂けており大変嬉しくまた美味しいお菓子などもたくさん頂いてしまい改めてお礼を申し上げます。どうぞ次回も機会がございましたら宜しくお願い致します。スタッフ一同大野様と奥様のお越しをお待ちしております。お礼にて失礼を致します。武智洋子アシスタントレジデンスマネジャー

しいはら様いつもサマセットスクムビットトンローでのご滞在大変有難うございます。早速の良いご感想も頂きまして有難うございます。スタッフ一同にかわりお礼を申し上げます。現在内装改装中ですが、ほぼ１９階までが終わりました。平均３フロアーは閉めておりますので、今年中には終わるように努めておりますが、皆様にもご迷惑をおかけしていることも多いかと思いますが、どうぞ引き続き宜しくお願い致します。しいはらさまも季節の変わり目どうぞ体調にお気をつけてお過ごし下さいませ。お礼にて失礼を致します。武智洋子アシスタントレジデンスマネジャー

Dear Yousef, Thank you for choosing to stay with us and it was a pleasure having you.We appreciate and duly noted your feedback for room service. We also try to finalize our restaurant to re-open sometime mid-year or late in 2024. Once the restaurant re-opens, all-day dining, rooms service, and drinks can be served. Once again, thank you for staying with us.  We look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards,

Dear Peesadej, Thank you for sharing your wonderful stay experience with us! Your valuable feedback is highly appreciated.It is very encouraging for us to know that your stay looked comfortable. Maintaining high standard and comfortable environment for our guests is one of our top priorities. We appreciate your kind words about our cleanliness and style. Your satisfaction is important to us and we are pleased to know that you enjoyed your time with us.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,

Dear Takashi san, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok Thank you for sharing your feedback about your stay experience with us.We try to finalize our restaurant to re-open sometime mid-year or late in 2024. Once the restaurant re-opens, all-day dining, rooms service, and drinks can be served. Until we finalized, we’ll coordinate with the catering service to make sure for quality of breakfast, service, and cleanliness. We try our best to improve some menus as we have been reviewing. We look forward to having another opportunity to welcome you back again. Warm regards,

Dear Man yin, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.We are thrilled to hear that you had delightful moment experience and that you found our location to be convenient with restaurants and shops in the vicinity. We appreciate your recognition of our polite staff and will be shared with the team for continuous encouragement.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,

Dear Mario, Thank you for choosing to stay with us and it was a pleasure having you.We are happy to have met your expectations in service and quality standards.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,

Dear Khun Dominique, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok.We are delighted to hear you had several delightful moments during your stay, and were well taken care of by the team. We appreciate your recognition of our staffs and will be shared with the team for continuous encouragement.We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We are glad to hear that you will come back to stay with us in the future. Warmest Regards,

Dear Takashi san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warm regards,

Dear Peter, Thank you for choosing to stay with us and it was a pleasure having you.We truly appreciate for your recommendation of our hotel to others, it means a lot to us. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

水野様サマセットスクムビットトンローでのご滞在大変有難うございました。早速のご感想も頂きましてお礼を申し上げます。タクシーに関してはまだかなりのチャレンジがございますので、この点が少しでも近い将来に良くなるように私の祈っております。またスタッフのコメントも有難うございます。タクシーの際はこちらのベルがお手伝いできたようで良かったです。彼からもさきほどタクシーの件の様子を聞きました。水野様のお部屋はこちらの内装改装が終わっていたお部屋です。現在は２０階、１９階に取り掛かっております。あと１０階から１９階、ロビーも含めて年内に終わるように努めております。９階のレストランはまだ正式なオペレーター、レストランが決まらずケータリング会社に朝食を頼んでおりますので、皆様にも日中、夕方など、ドリンク等も含めてまだ提供できずにご不便をお掛けしております。朝食のコメントなどはケータリング会社のマネージャーにメニューの件も含めてこちらからも相談、提案をしております。水野様のご感想有難うございます。それでは水野様の次回のお越しをお待ちしております。引き続き宜しくお願い致します。ご挨拶とお礼を兼ねて失礼を致します。武智洋子アシスタントレジデンスマネジャー

Dear Tsutomu san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear K. Maria, Thank you for choosing to stay with us and it was a pleasure having you.We are very happy to hear that you found the view at swimming pool to your liking. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

Dear Takayuki san,It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.Now we are under the refurbishment period of guest rooms, and we try to complete all guests’ rooms including the lobby area by the November 2024. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

Dear K. Gabriella, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate your recognition of our staffs and will be shared with the team for continuous encouragement.We are glad to hear that you will come back to stay with us in the future. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

Dear Khun Stefan, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

しいはら様サマセットスクムビットトンローでのご滞在いつも大変有難うございます。また早速のご感想も頂きました事お礼申し上げます。どうぞ２０２４年、今後とも宜しくお願い致します。お礼にて失礼を致します。武智洋子・アシスタントレジデンスマネジャー

Dear SHINOBU san, Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards,

Dear K. Yuna, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear K. Erika,Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear TAKASHI san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear Junko san, Thank you for sharing your stay experience with us. It is very encouraging for us to know that your stay looked comfortable.We are happy to know that you like our spacious room, breakfast, and shuttle services. We appreciate and duly noted your feedback for the cigarette smell in the hallway as it will help us to improve our services. We look forward to welcoming you again at Somerset Sukhumvit Thonglor. Best Regards,

Dear Khun Steve, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear Ryoei san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.

Dear Miyashige san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.

Dear Khun Markis, Thank you for taking the time to share your wonderful stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and found our locations to your convenient. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor for your next trip.

Dear K. Jeanine, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear Khun DongMin, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.

Dear Yuichi san, Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay.We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor.

Dear Ikuo san,Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear Yuko san,Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay. May I inform that clotheslines can be requested. Please inform us and we will provide it for you. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards,

Dear Naoki san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear Khun Saowanee, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.

Dear Mr. Tanaka,Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear Ms. Leung, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear Wang Wah, Thank you for choosing to stay with us and it was a pleasure having you.We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear Keonhwi,Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

Dear Michiko san, Thank you for choosing to stay with us. It is very encouraging for us to know that your stay looked comfortable. If you do not wish to walk, we have shuttle service available for our guests. Kindly approach Guest Service and Bellman for further information. We are happy to assist you for your next stay! We look forward to welcoming you again at Somerset Sukhumvit Thonglor.Warmest Regards,