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Reviews of Aparthotel Adagio Access Avignon

Aparthotel Adagio Access Avignon
6 Avenue de la Gare, Avignon, Vaucluse

Reviews

7.8

Good

Rating 10 - Excellent. 136 out of 508 reviews" "
Rating 8 - Good. 224 out of 508 reviews" "
Rating 6 - Okay. 103 out of 508 reviews" "
Rating 4 - Poor. 30 out of 508 reviews" "
Rating 2 - Terrible. 15 out of 508 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Travelled with partner
Clean and comfortable room
Stayed 1 night in Nov 2023
Response from Charlotte CARBONNET - General Manager on 15 Nov 2023
Dear Mr Keith,We very much appreciate your comments regarding your stay at the Adagio Access Avignon,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

John, Lantzville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay near the TGV station if you have an early train
Stayed 1 night in Sep 2023
Response from Charlotte CARBONNET - General Manager on 10 Sep 2023
Dear John, We very much appreciate your comments regarding your stay at theAdagio Access Avignon**. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte CARBONNET - General Manager

8/10 Good

Grant

Stayed 1 night in Jul 2023
Response from Charlotte CARBONNET - General Manager on 26 Jul 2023
Monsieur Grant,Nous vous remercions pour vos commentaires suite à votre séjour à Aparthotel Adagio Access Avignon.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.Charlotte CARBONNET - General Manager

6/10 Okay

Ronny

Stayed 1 night in Jun 2023
Response from Charlotte CARBONNET - General Manager on 26 Jul 2023
Madame Ronny,Nous vous remercions pour vos commentaires suite à votre séjour à Aparthotel Adagio Access Avignon.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.Charlotte CARBONNET - General Manager

10/10 Excellent

Shengzhi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean.
Stayed 1 night in Jun 2023

4/10 Poor

Georges

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It needs to be restored, carpet in the hallway was dirty and stained. Could have got better hotel down the road for about the same money, very expensive. I do not recommend this hotel
Stayed 2 nights in May 2023

4/10 Poor

K G

Stayed 1 night in May 2023

10/10 Excellent

Eileen, Woodbridge

Stayed 1 night in May 2023

8/10 Good

Philippa

Travelled with partner
Liked: Cleanliness, amenities
Very close to the TGV station
Stayed 1 night in Oct 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, room comfort
No Frills Stay Near the TGV station
Perfect location for our needs. We picked this hotel for the location near the TGV station because we had an early train the next morning which was only a short walk away. We planned to return our rental car the night before and walk in the morning. Everything worked out. To get to the city center, we took the train from the TGV station which was a perfect way to get to city center. We Ubered home at the end of the night, but I think taking the train back would have been easy as well. The hotel and the surrounding area are no frills. I didn't see anything of interest nearby.
Stayed 1 night in Jul 2022

10/10 Excellent

Penelope

Liked: Cleanliness, room comfort
Convenient
Very convenient for the station. Welcome air-conditioning. Excellent communication from the hotel about collecting the key as the Reception is only open limited hours.
Stayed 1 night in Jul 2022
Response from Lynda AOUS - General Manager on 6 Aug 2022
Monsieur , Nous vous remercions pour vos commentaires suite à votre séjour à Aparthotel Adagio access Avignon. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Lynda AOUS - General Manager

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, efficient and very close to the TGV. I also liked the books available for loan.
Stayed 1 night in Jul 2022
Response from Lynda AOUS - General Manager on 6 Aug 2022
Madame, Nous vous remercions pour vos commentaires suite à votre séjour à Aparthotel Adagio access Avignon. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame en l’expression de nos sentiments les meilleurs. Lynda AOUS - General Manager

8/10 Good

Ling Lee, Pomona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is very close to TGV station ,little bit far away from city center , not convenient .
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great customer service
Checked in after reception hours; excellent support from emergency help desk to access the parking. Property is clean and well maintained
Stayed 1 night in Aug 2021
Response from Pauline BOISDRON - General Manager on 10 Aug 2021
Dear customer, Thank you for your support and the feedback you made on our property. We are pleased to read that you found our place well maintained and our team supportive. It's a real congrat to us and we thank you again. We hopte to hav the pleasure to welcome you very soon again in Avignon. Pauline BOISDRON - General Manager

10/10 Excellent

Nicola

Liked: Cleanliness, room comfort
Handy to transport & good value
Close to train station, excellent check in
Stayed 1 night in Aug 2020

6/10 Okay

LT, HK

Travelled with family
Disliked: Amenities
Close to TGV station, plenty of parking space in hotel surrounding, room a bit tired, good for families that need to cook
Stayed 4 nights in Jul 2019
Response from Charlotte C on 6 Dec 2019
Dear, Thank you for your coment, we hope to see you again ! Kind regards

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, room comfort
Convenient for TGV
The apartments were convenient for a one night stay before catching the TGV. The apartment was reasonable with an old bathroom. The only places to eat food were a 15min walk away at the shopping centre.
Stayed 1 night in Aug 2019
Response from Charlotte CARBONNET - General Manager on 31 Dec 2019
Dear Guest, We hope to welcome you again at your next trip in Avignon. You should discover our Shop ! See you soon, Kindly

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Καθαρο δωματιο. Φιλικο πρισωπικο. Απαραδεκτο για ξενοδοχειο που η καθαριστρια χρεωνεται εξτρα και πρεπει εσυ να κατεβασεις τα σκουπιδια σου.
Stayed 2 nights in Aug 2019
Response from Charlotte C on 6 Dec 2019
First of all, our sincere thanks for your loyalty to Adagio. We are however sorry to hear that your stay at the aparthotel Adagio access Avignon did not go as you had hoped. Daily housekeeping is a daily service that you can add to the price of your stay. Our reception team will be happy to arrange this service during your stay; the towel kit is also offered individually if you so wish. I nevertheless hope that we will have the opportunity to see you again at one of our aparthotels when you next come to stay in our beautiful city.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ants. Ants. Ants.
This was the worst hotel experience of my life. We arrived in the room late at night from a long train ride and realized that there ants in the bathroom. Over night, the ants got Into our bags which were all on furniture. We had to throw bags away. When I approached the desk they said they knew and were working on it.
Stayed 1 night in Jul 2019
Response from Charlotte Carbonnet - General manager on 8 Aug 2019
Hello, We thank you for your feedback. We ar etruly sorry and apologize for the inconvenience. Everything has been done for the problem we worked on it with the entire team. We hope to see you again in Avignon to leave you a more positive feedback nex time Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station station. We liked the nice mini kitchen bar and roomy bathroom. It was very quiet and comfortable. Will stay again!
Stayed 1 night in Jun 2019
Response from Charlotte Carbonnet - General Manager on 21 Aug 2019
Dear guests, We are happy to learn of your recommendation. Thank you. We are glad you enjoyed your stay at the aparthotel Adagio access Avignon! Best regards,

10/10 Excellent

Krist, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for travelers. Short walk from Avignon TGV station. Roomy and has great kitchenette set-up. Modern minimalist and clean.
Stayed 1 night in Jun 2019

8/10 Good

Jihae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Not happy with the condition of the rooms. Hallways were very old & carpet looked dirty.
Stayed 2 nights in May 2019
Response from Charlotte CARBONNET - General Manager on 9 Oct 2019
Hello, We have read your comment and are saddened to hear that you were disappointed with your stay. guest satisfaction is our key concern, so please be assured that we will take each one of your comments very seriously. That being said, we are truly sorry that you were disappointed with your stay with us and hope to have the opportunity to see you again so that we can leave you with a more favourable impression. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2018

4/10 Poor

Carlen

Disliked: Cleanliness, staff & service
Locked out of my room from 9:10 pm until 7:30 am.
I have stayed here several times in the past. I never have a good experience here. My last stay I had no where to perk my car and there was no one there to check me into my room. This time while staying at this property my room door accidentally closed and because there is no one at the guest desk I was locked out of my room all night! Nothing but what I was wearing when the door closed! Even after calling the phone number given for emergencies the person who answered said she could not come and unlock the door. This is a hotel, you should be able to get service, especially in an emergency. Not a good option if you prefere to stay at a hotel that offers full service or that can help you twenty four hours a day. Will never stay here again. The property is also not very well maintained and is definitely now a low budget motel.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Marc-Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room close to Avignon TGV station
Hotel located within walking distance from TGV station. Arrived after reception desk closed but was provided clear instructions on how to access room. All bedding ready and waiting for additional sofa beds.
Stayed 1 night in Jul 2018

4/10 Poor

Ricky, California

Liked: Staff & service
Disliked: Room comfort
Small room, barracks-like atmosphere. Near the train station so if you’re going out by train I suppose that’s a plus. Zero personality. Bathroom water heater exploded while we were out, some clothes were soiled and we had to change rooms. We got a “sorry” but not a hint of anything else to make it up to us. No free night. No free breakfast. Lame.
Stayed 4 nights in Jul 2018

4/10 Poor

Chris, Norway

Disliked: Staff & service
Reception very unhelpful
Our friends had visited this place before and had left their bicycle bags there whilst they went bicycle touring. They e-mailed to check that it would be OK to do the same on this visit and only got a reply the night before check-in to say that that it wouldn't. By this time it was too late to make alternative arrangements which came close to wrecking the holiday. The receptionist was unhelpful. We witnessed other guests who had similar negative experiences with the reception who seemed to be working under difficult circumstances.
Stayed 1 night in Jul 2018

10/10 Excellent

HongyuanGe, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Hyanghee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Review of Aparthotel Adagio Access Avignon
My wife and I made this hotel our base for 5 days while vacationing in Avignon and taking day trips to the Luberon and the Mediterranean coast. The hotel is an amazing value. Very affordable, clean, just a 5-minute drive or train ride to the old walled section of Avignon. The staff was super friendly and so helpful, all speaking excellent English to complement my poor French. It also has a convenient, gated, password-protected parking area on the premises. And it is just a 10-minute walk to the Avignon TGV train station. My wife and I highly recommend this hotel, especially to those of you who have a rental car which allows quick access in and out of Avignon.
Stayed 5 nights in May 2018

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check carefully to know what you're getting
Super nice staff. Breakfast weak. Facilities in need of rehab. Still, it's very convenient to train station.
Stayed 1 night in Sep 2017

6/10 Okay

Judy

Disliked: Property conditions & facilities, room comfort
Convenient to TGV station. Adequate for one night stay.
Stayed 1 night in Sep 2017

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Very convenient location
It is only 5 minutes walk from Avignon TGV station. It has a parking lot for those who rent a car. We benefited from these two notable merits. We have traveled to Marseille by train. It took about 35 minutes. And we traveled to nearby cities by car. Whether you rent a car or not the hotel is conveniently located,
Stayed 19 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Kitchenette is a more accurate term with no hood so entire apartment smells if you cook. Stayed on 1st floor and no water pressure to speak of. Wish reception had been clearer during check in that the garbage we need to clear is to be disposed on the ground floor and not just "end of the corridor" as we ended going round the entire floor looking to clear the garbage

8/10 Good

Francisco/Nilda, Nassau, Bahamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aparthotel Adagio is a nice place to stay
Aparthotel Adagio is a comfortable hotel/apartment, which is most suitable for young people. The rooms are nice and clean and the staff is very polite.

2/10 Terrible

anil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A and p
It is waste of money staff at the reception not good and helpful at all so I do not sent people there

8/10 Good

Verified traveller

8/10 Good

Beverly

Liked: Staff & service
Best access for Avignon TGV station
We had spent a week in Provence, in very nice rural hotels with day trip driving access to Nimes, Arles, Mt Ventoux, etc. For our last night, we wanted a place as close as possible to the Avignon TGV station for return trip to Paris. On our last day we did some touring in and around Avignon, returned our car, and spent a pleasant night at this hotel. Staff were friendly and breakfast buffet was very good.

8/10 Good

Alexandra, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for one night
The apartment was good, service was friendly, but breakfast was very poor.

6/10 Okay

Neil, Melbourne

Disliked: Property conditions & facilities, room comfort
Dissappointed
OK for an overnight stay, however, we had booked a room with two double beds - there was one double bed and a roll out couch, which appeared to be broken. Any form of fold out /roll out couch does not constitute a double bed. Further, we had to make up this second 'bed' on arrival, which was disappointing as we arrived on the late train so were not at the motel until close to midnight. What we needed was two beds, ready to sleep in, and this motel did not deliver that.

8/10 Good

Tsz kwong, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Everything fine except not tidy up enough
Nice and big hotel room . Lots of parking available either within the hotel or just outside. Environment was great and close to Gare TGV ( but still need some walking). What disappoint me was the room had only been slightly tidied up when we were away during the second day. We left early in the third day.

8/10 Good

Lenka Anne, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short all to train station!
Great location for train station and catching metro to downtown, five minutes!

8/10 Good

Jess, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Warm reminder : not 24 hours check in
We had a good stay here with the very convenient carport behind the hotel with direct access to the hotel lobby. And I also like the mini kitchen facilities a lot. A warm reminder that this hotel does not have 24 hours reception. We arrived around 8pm on a Sunday and the reception was closed. We were a bit nervous as the main entrance was locked and no one was there. We then called to an emergency phone number and luckily the someone picked up the call and instructed us to do a treasure hunt opening a safe box for our room key. Oh one thing, I stayed 2 nights but no one was making up my room .....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and clean accommodation for family
This accommodation was very good and clean. The hotel employees were very kind. Lidl is located at the distance of 10-minute walk and TVG station is near at 5-min walk.

10/10 Excellent

Kin Ian, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent kitchen, suitable for car-driving trips
The hotel is looking new and the staff is professional. The room is clean and the kitchen is excellent. It has everything you may need for an easy dinner. I was surprised that they even have wine glasses. The hotel is easy to reach, only a few minutes walking distance from the TGV station, but faraway from the city centre though. The only bad thing is that the reception is not 24-hrs and the neighborhood is pretty quiet. Almost everything shuts down by 9 pm. I would suggest this hotel to those who plan a car-drive trip.

8/10 Good

Jaydee, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient for Avignon TGV
Travelled by TGV and found hotel easily some five minutes walk from the TGV station. Great for an evening arrival. There is a twice hourly 5 minute train shuttle to the main train station and town centre at 3.20 euros return. Although there is a Centre Commerciale nearby it is easier accessed by car and there is little to do in this new' out of town area'. However a great choice if you are on a tight schedule without a car and need quick access to the TGV,