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"We were there for a conference weekend. The outside of the building didn't look very welcoming, due to the black bricks, but once inside, it was lovely, welcoming and warm, the staff were attentive and nothing was too small for them. The rooms, the food everything was perfect."

"The hotel was great, perfect location and very clean. The only downside is the parking, we struggled to find anywhere to park nearby as all the car parks were full. "

"Didn't have breakfast. But place is really good plus the staff are friendly "

"Great swimming pool and jacuzzi. Hadn't realized it was next to clean air zone and so ended up with £60 fine for driving through. Check your route "

"Amazing stay. The room was spotless and the service was amazing from check in to breakfast and housekeeping. Everyone was so friendly. Breakfast was fantastic all clearly labelled with allergens, everything kept topped up and the quality was excellent. Lots of options available. "

"Check in pretty easy. Nice staff. Quit place. "

"Room was wonderful. Location was great. Staff was super."

"Lovely stay at a great hotel "

"Great location in the centre of Knaresborough. Very helpful to have plenty of onsite parking. Comfortable bedroom. Very attractive and welcoming communal sitting room. Outstanding breakfast - wide variety of hot and cold dishes. "

"Clean room & hotel, easy check in and good location "

"Our room was clean, well stocked and comfortable.All staff were friendly and helpful."

"Staff really accommodating and understanding around check in. Great property with perfect features for an overnight stay and good value for money. "

"Perfect location with safe parking. Room was lovely and the bed was huge, so comfy. Staff were so friendly and attentive, especially at breakfast. You can see how hard they work. Definitely stay again"

"This is the best hotel I've stayed in in York and I've stayed in quite a few. Great front desk service, gorgeous decor, lovely room - great decor, comfy bed, lush pillows, nice lighting, powerful shower, blackout curtains, functioning air con / fan / heating system. The school parking is less than 100m walk from the front desk so is no bother to use. Easy access to city centre by uber, walk or bus. Will stay again."