2/10 แย่มาก
Ricardo
เดินทางกับคู่รัก
25 ก.พ. 2026
ชื่นชอบ: ความสะอาด
DO NOT STAY AT THIS HOTEL, YOU MAY SHOW UP TO A CANCELLED RESERVATION. I booked this hotel since a good friend of mine was getting married and the reception was at this hotel, that way I could enjoy myself without the need of having to worry about driving afterwards. When I arrived to the hotel, the receptionist informed me that my reservation had been cancelled because of a leak on the floor my room was supposed to be and that they had rebooked me to a Holiday Inn 15 minutes away. My first complaint to them was: how come no one made me aware of the situation before I arrived? To this they claimed they had no way to communicate with me since I made my reservation through Expedia. At the point of my arrival, I was left with the only option to take the room at the Holiday Inn the reserved for us, not only I was kicked out of the hotel, but I also had to give the other hotel my credit card so they could place a hold on it, they did not bother having someone there from Summit to take care of this. At the wedding reception, I came to find out that several guests were accommodated the same day at 2pm (One hour before my check-in). Coincidentally, some rooms were released and given to wedding party guests (note I booked my room on my own and not as a block), so I am left to think the floor leak story is totally false, since there were other rooms they could have given me. Book at your own risk and pray there aren't that many weddings booked for those nights.
Ricardo
เข้าพัก 1 คืน, กุมภาพันธ์ 2026
