Dear Marta, Thank you for taking the time to leave us feedback regarding your stay. We are happy to know that you enjoyed our central location. Hope to welcome you back soon! Obrigado!StavroulaOnline Reputation Manager

Dear Judith,Thank you for sharing your feedback with us! We're thrilled to hear that you found our staff fabulous, helpful, and well-informed.We're glad you enjoyed the convenience of the front desk coffee maker. We'll take note of your comment about the in-room coffee maker to see if there's anything we can do to improve its usability.We apologize if your room was a bit noisy; sometimes our central location can bring some street noise. However, we're happy to hear that you found our location perfect for getting around Amsterdam, near the park, and in a great neighborhood.Your comfort is important to us, so we appreciate your feedback on the pillows and beds.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

Dear Olga, We truly appreciate you taking the time to provide us with feedback regarding your experience at Hotel Iron Horse. We are delighted to know that the location of the hotel, the room features and the helpful staff left a lasting positive impression. We would love to welcome you back in the future. Deeply appreciated your kind words. Stavroula, Online Reputation Manager

Dear Pierre, Thank you for taking the time to provide us with feedback regarding your stay. We are glad to know that Hotel Iron Horse's central location was an excellent starting point for your visit. We will take your suggestions about the room design and lighting into consideration as we continue to enhance our existing facilities. We hope to have the chance to welcome you back in the future. Best, Stavroula Online Reputation Manager

We are deeply sorry that your overall experience at Hotel Iron Horse did not rise to your expectations. We do understand frustration deriving from issues with the Tv and coffee machine. We advise our guests to address such issues immediately with our reception team as we would love to have the chance to make things right during your stay in collaboration with our very knowledgeable technicians. We are also sorry that the carpet cleaning was insufficient and be assured that the situation you encountered is definitely not representative of the cleanliness standards we set for ourselves. We are also taking into consideration your comment about the light needs of the room for the planned future improvements. We would truly appreciate the chance to welcome you back in the future to offer you a stay truly indicative of the standards we set for ourselves. Please feel free to contact us directly with additional concerns and we would also be more than happy to offer you a special rate for the future.

Dear Siarda, Thank you for taking the time to leave us feedback in regards to your stay. Your contribution is highly appreciated as it allows us to improve continuously. We are sorry that you encountered issues with the maintenance of the room. We would like to assure you that such occurrences are not indicative of the experience we aim to provide and they have been addressed with immediately. On the positive side we are glad to know that you did receive high quality of service from our personnel and that you enjoyed our strategic location. We would love to have the chance to welcome you back in the future for an enhanced overall experience, with high quality maintenance standards being implemented.

Thank you so much for providing us with feedback in regards to your stay. It's a pleasure to know that the high cleanliness standards we set for ourselves came across during your stay. We are happy to know also that you found the beds comfortable and our central location super convenient. Looking forward to welcoming you back in the future!