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"Great"

"We recently stayed at this beautiful resort in the Riviera Maya and overall had a wonderful experience. The check-in process with Armando was smooth and welcoming, he was friendly, efficient, and very courteous. He went above and beyond to accommodate our family’s needs, which made a great first impression. Thank you Expedia for the welcome packet left in our room and for the pass to the neon foam party. This was one of the biggest highlights. Our room was excellent, clean, comfortable, and well-maintained throughout our stay. The entertainment team was fantastic, bringing so much energy and fun to the resort. The area that could use improvement is the dining and bar service. While the buffet food itself was decent, there was no food variety. With a little more focus in this area, the overall experience would be exceptional. Despite that, we’re happy with our stay and would consider returning in the future."

"This was my boyfriend and I’s first time in Mexico and we couldn’t recommend Grand Sirenis enough. Our room (ocean view) and the resort, were always clean. The spa was lovely (we actually got a free 1hr hydrotherapy session from booking with Expedia, which was so relaxing) and, the food and restaurants were great (our favourites were Pueblito Lindo, Butchers and Oishii Teppanyaki). The staff were extremely welcoming, kind, informative and helpful. They were always checking in on us about our room, how our stay was and if we’ve booked any restaurants or have done any excursions. A few main people we would like to give a special shout out to is Edgar, Erik, Omar and our waiter from The Park buffet, Marcelino. We wanted to thank them and all the staff for making our experience so incredibly special and memorable. We hope to be back in the future! "

"It was a nice all inclusive for what any all inclusive offers. Food decent. Getting a reservation for the specialty restaurants is difficult. They have good entertainment. "

"Top 5 resort to stay at. The staff, and accommodation phenomenal. It’s my second time visiting the property. Truly amazing!!!"

"👍"

"The property was amazing it was so relaxing and welcoming. All the staff was very helpful except one staff at the buffet was kind of short but other than that all the other staff was wonderful we wanted to take some of them home with us especially Adriana. The staff at the Peruvian restaurant gave us the best service we have ever had at any restaurant. We went there on our anniversary and had such a special intimate time. I plan to go back. We really wanted to call out the Peruvian staff by name because they were so wonderful and we lost the card that had their names on it. We stayed September 13th through the 21st so it should be pretty easy for the resort to figure out the wonderful staff that we had. I hope all of the staff gets paid very well as it was superb service."

"Lovely stay"

"Great, spacious, clean, friendly place to stay. The beach had sargasso, like all the beaches on that area during that time. We had the chance of seeing the turtles come to the sand to laid there eggs. It was amazing. "