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"Great location. Comfortable room. Exceptional staff, particularly the manager. Very friendly and helpful"

"Debra and Drew were very welcoming hosts. We used The Barn as a lauch pad to visit Chartwell and Knole. Perfect choice. The accommodation was beautifully decorated and impeccably clean. We were spoilt for choice regarding local eateries. We chose The White Hart for dinner and it was top knotch. "

"Poorly maintained and looks a tad unloved. But only seemd one staff member working there and huge place to maintain. Doors left open so anyone can walk in to the areas for patreons only. Bedroom was rundown but we were only stopp"

"Overpriced, in my opinion. Staff were friendly and helpful. Bed and pillows were comfortable. The room was clean......as long as you didn't look up. Lots of dust webs up at the crown moldings and ceiling light fixture. Dust webs in bathroom were even worse, and mold on ceiling also. Some floor tiles in bathroom were loose and rocked underfoot. Ate breakfast in the restaurant. It was OK, but nothing to rave about. Anyway, it wasn't a horrible stay by any means, but the room was 20-40 GBP...

"Shops were close and restaurant/pub on site."

"Pets welcome but advise in advance, perfect location, cozy, easy access for local sight seeing and there’s lots of places to go and see. There’s an M&S food at the garage about 200 metres away, good pub within walking distance but allow 30 mins there, and about an hour to get back in the dark 🙂 There is a microwave and induction hob with fridge and toaster in the kitchen but no oven, all you need unless you brought a pizza, no big deal we just froze it and had it when we got home. All in all a...

"The shower could be more user friendly. Otherwise, all were good."

"Staff were very helpful and the breakfasts were good, catering for those with allergies. Lovely quiet hotel with good sized rooms. Good location for exploring other places nearby."

"Everything about my stall at Powdermills was great. The staff were all so friendly and helpful, the rooms are lovely and beautifully decorated and the grounds are stunning. I loved it."

"Had a medical emergency and staff were super helpful"

"Me and my partner stayed at the Mermaid in over the May Bank holiday. We stayed in room 19, which was a great size and clean. Staff were really friendly and breakfast was very tasty. Would definitely recommend this hotel when staying in Rye."

"This is easily the best hotel in Rye, and, in my opinion, one of the best I have had the pleasure of staying at. Like many hotels the food was excellent, the service was excellent the rooms are beautifully decorated and the simple things like having a decent shower or bar are so well catered for. What sets this apart is the vibe of the place, you can feel the history, You can feel the culture that has been created in the team, who really understand customer service. From my first interaction...

"Good location in Rye and we managed to utilise the hotel parking. However, the building and the bedrooms need some money spent on them, for general maintenance and updating (and fixing the rooms). The single staff member we saw was great but wouldn't hurt for them to have extra help in peak check-in and breakfast times."

"The staff were very friendly and helpful. The lodge 2 was perfect for our needs as we were staying for a wedding and needed space with a kitchen for 6 days which was helpful with saving time and money. We could dine in when needed. Coming from the US, the amenities and hot water switches take some getting used to, but we figured it out! Thanks for a lovely stay."

"Staff very friendly and helpful. Evening meal great. Pool area/amenities disappointing. A little tired; steam room nonexistent. Saunas squashed into a corner between toilets and showers (in separate male/female cloakrooms) extremely uninviting!!!!"

"Reception was excellent. Grounds/estate amazing, miles of walking and an historic church with a 900 or so old Yew. It is worth reading the history of the place, layers and layers of it. They take beautiful care of the property. I had a beautiful room with a beautiful view right out my doors and a little patio. They do host big events ie weddings and it is not as peaceful, so you may want to check if there is a big event - IF you are seeking more quiet. I would return in a blink. In general i...

"Couldn’t fault the people. The bathroom will need a refurb soon. The only hotel where I have stayed recently to find the soap dispenser doesn’t fall apart when depressed!"