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"I’d honestly give them more stars than 5 if I could! Fantastic hotel and the staff were the nicest I have ever come across in a hotel, they made us feel so welcomed! The property is absolutely beautiful and charming and they have lovely clean rooms!"

"Fantastic hotel, excellent public transport connections. Family room was perfect for a single night stay. Both dinner and breakfast in the bar were excellent. Staff were all cheerful and very helpful. Would highly recommend."

"Check in was nice and quick but unfortunately for us that is where it all went wrong. Firstly we were given the wrong room type and ok we could have looked past this but the heat within the room was unbearable. There was one fan left for us that hardly gave any relief of the heat and was positioned in a place no where near the sleeping area. There was the loud noise from an air con unit that again unfortunately was plugged in the opposite side of the suite. When I went to reception to complain...

"ビジネスでの利用。少し駅から離れていますが、公共バスの本数も多く、値段もリーズナブルで朝食の質も良く、バスタブがあり静かで良いです。期間後半wifiに不具合がありましたが、スマートフォンのテザリングやwifiルーターがあれば問題ありません。"

"Wonderful host lovely clean rooms with air con would definitely stay again"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"No AC!! The room was so hot, they provided a desk fan, we were wet through all through the night. And when we awoke, it was just terrible. The view did not make up for the lack of AC. Also, the bathroom and the fittings are old wuth black mold on the shower fixtures around the bath, and the back of the bathroom door it was like an animal that scratched all the paint off. This building wants demolishing and a new hotel"

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

"It’s the second time I have stopped here and I love it. The friendliness and service of the staff is exceptional and the hotel has a lovely old fashioned but well maintained feel about it. A little time warp. The rooms are great and the air conditioning was a real treat."

"Good location and welcoming staff, noise travels unfortunately and we could hear room service being delivered to other rooms and the cleaning missed some bits left from the previous occupants of our room"

"Room was clean but maybe needed a bit of renovation. Hotel is great with some great views across London. Staff helpful. Food in the restaurant pretty good also."

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"Good hotel next to huge park and very convenient with shops around."

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."

"It was a great location, the room was clean and we has all we needed for a perfect few days, with the kids."

"Clean room, good service, beautiful hotel and a nice location!"

"Wonderful experience! The hotel, staff and amenities were amazing! Highly recommend!"