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"My stay at this hotel on 5 December 2025 was nothing short of a disaster. I checked in around 17:30, and from the moment I arrived, it was clear that this place has no concept of efficiency, professionalism, or basic hospitality. Check-in was unbelievably slow. The staff moved at a glacial pace, and there was zero sense of urgency or competence. After finally getting my room card, I went to the fourth floor, only to discover that my room was wide open and in the middle of active...

"Staff was very friendly and helpful, we had two young kids ,and we enjoyed our stay as a family. Great proximity to beach and entertainment. Breakfast was also lovely, with an amazing chef. "

"Clean room, good service "

"5 stars all round! For a 3* rated property, there have better facilities than some 4 and 5* places where I have stayed. The staff are an asset to this property. Breakfast was fantastic. You can also organise breakfast earlier if you have an early morning excursion. I would not hesitate to recommend this property."

"Great option for short-medium term stays. Clean and tidy with servicing done daily. Housekeeping was very helpful with requests for a dryer and washing powder. Close to Gateway and Cornubia. In a quiet safe area in Umhlanga Ridge"

"The room was clean, staff friendly and amenties to satisfaction "

"Very nice hotel that close to metro about 650 m away. Good Breakfast. Check in - check out is fast. "

"Yes"

"Staff were wonderful. Friendly, courteous, professional. The room was clean, quiet and very comfortable. Will happily recommend Town Lodge Umhlanga! "

"It was fine tku"

"Room was very clean and comfortable, staff were very good."

"Clean room. Very courteous staff "

"Family vacation was good"

"Clean room. Great views. Super location. "

"Safe and good location "

"What a treasure. Very relaxing accommodations."