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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property
Family-friendly hotel connected to the convention centre in uMhlanga with a rooftop terrace

Choose dates to view prices

A rooftop terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ฿2,819
฿3,242 total
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Room, 2 Double Beds

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom | Premium bedding, in-room safe, individually decorated

Loft, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
  • 75 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Lounge

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
  • 57 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
3 bedrooms
Premium bedding
Blackout curtains
  • 22 sq m
  • 3 bedrooms
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, in-room safe, individually decorated

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 22 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, individually decorated

Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 22 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320

What's nearby

  • Gateway Theatre of Shopping - 1 min walk - 0.1 km
  • Umhlanga Hospital - 5 min walk - 0.4 km
  • KwaZulu-Natal Sharks Board - 7 min walk - 0.6 km
  • Umhlanga Rocks Beach - 3 min drive - 2.2 km
  • Umhlanga Main Beach - 4 min drive - 2.9 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 21 min drive

Restaurants

  • ‪Nespresso Gateway - ‬10 min walk
  • ‪Simply Asia - ‬4 min walk
  • ‪KAUAI - ‬2 min walk
  • ‪Pak Kai - ‬2 min walk
  • ‪Mugg & Bean - ‬5 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Upscale family-friendly hotel near Umhlanga Rocks Beach
Take advantage of a rooftop terrace, a garden and dry cleaning/laundry services at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and a 24-hour front desk
  • A lift, a computer station and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All 205 individually furnished rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (ZAR 65 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Raised toilet seat (50 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires full payment at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 300 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 250 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self-parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

As of 2 Jan 2026, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge on 25 Jan 2026 start from ฿2,819.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Self-parking is available for ZAR 65 per night.

What time is check-in at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 350 per person applies.

Where is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge located?

This family-friendly uMhlanga hotel is located in a state park, within a 5-minute walk of Gateway Theatre of Shopping and Ster-Kinekor Gateway. KwaZulu-Natal Sharks Board and Umhlanga Hospital are also within 10 minutes.

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Reviews

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.4

Staff & service

9.0

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 196 out of 376 reviews
Rating 8 - Good. 104 out of 376 reviews
Rating 6 - Okay. 47 out of 376 reviews
Rating 4 - Poor. 19 out of 376 reviews
Rating 2 - Terrible. 10 out of 376 reviews

Reviews

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Right next to Gateway Mall. Excellent staff and superb restaurant within. I would recommend this hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

Dolapo

Bar was just okay
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned, very friendly and accommodating staff. Will definitely visit again.
Stayed 4 nights in Aug 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay although the rooms are small
Stayed 2 nights in Aug 2025

10/10 Excellent

Prin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel smack in the middle of everything.
Stayed 4 nights in Jan 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and stay for families, centrally located and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Bhugwanthi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, friendly, great for a short stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Jon Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great theme and excellent decoration. Building work in the shops nearby
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicola M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! The could have not been frienlier. I would very highly recommended recommended this place
Stayed 5 nights in Aug 2025

8/10 Good

Mohamed

Liked: Room comfort
great value for money and location is ideal
Stayed 6 nights in Jan 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding staff and great hotel
Stayed 5 nights in Nov 2023

10/10 Excellent

Nuraan

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything from the time i stepped into the hotel, 5* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious.
Stayed 2 nights in Jun 2025

8/10 Good

S J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.
Stayed 1 night in May 2025

10/10 Excellent

Tiresh Sewlall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining and bar tender was awesome
Stayed 3 nights in Jun 2024

10/10 Excellent

Indresen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Stayed 3 nights in Apr 2024

10/10 Excellent

Edwin

Liked: Amenities
I found the hotel very good, however the surrounding streets and public areas not impressive, especially at night, quite dirty and I felt unsafe.
Stayed 1 night in Jun 2025

10/10 Excellent

Pranesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.
Stayed 1 night in Jul 2024

10/10 Excellent

Tshepo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a generally good stay. The room was clean and well serviced
Stayed 3 nights in Jun 2022

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Thandiwe

Liked: Cleanliness, staff & service, property conditions & facilities
They were friendly
Stayed 6 nights in Dec 2024

10/10 Excellent

Shafiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing customer service

the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

One things i noticed is how friendly and helpful the staff are. Service is so on point
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice design
Stayed 2 nights in May 2023