The TV in the room did not work because of internet. Everyday was a struggle to get the TV to work. You can hear everything from the apartments in the next room. On the first day I asked to checkout later at 2pm they said I need to pay for a full day but I can check out latest at noon. The receptionist did not say I needed to pay extra for this. So on the day of check out they stopped the card for the room so I couldn't go back inside after 10am but I asked to check out at Noon. At 10:30am the front desk called the room said I need to come down now to pay R300 for late checkout. I told the Receptionist I was not told this but I have left R300 for incidentals so I will pay the R50 when I leave the room. There's no privacy
Rooms spacious and neat. Beautiful relaxing stay. Will definitely go back. Only negative was the self catering kitchen had very little crockery etc.
เข้าพัก 2 คืน, ธันวาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Mp
10 ก.พ. 2026
Not good. Side dresser to the bed missing. Empty cupboard no shelves. Smelled of moth balls. No table or chair to work on. Some e
เข้าพัก 2 คืน, กุมภาพันธ์ 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Samir
13 ธ.ค. 2025
My stay at this hotel on 5 December 2025 was nothing short of a disaster. I checked in around 17:30, and from the moment I arrived, it was clear that this place has no concept of efficiency, professionalism, or basic hospitality.
Check-in was unbelievably slow. The staff moved at a glacial pace, and there was zero sense of urgency or competence. After finally getting my room card, I went to the fourth floor, only to discover that my room was wide open and in the middle of active maintenance.
The scene inside was appalling:
• Curtain rails dumped on the floor
• Bedding and sheets completely removed
• The room in absolute chaos
• And a rude, unprofessional maintenance worker who shrugged and said, “They didn’t tell you I’m doing maintenance?”
This level of disorganisation is unacceptable for any hotel, let alone one that charges deposits and pretends to offer a decent guest experience.
Because the lift was painfully slow, I had to drag my luggage down four flights of stairs back to reception. I had somewhere important to be, and this hotel single-handedly threw off my schedule with its incompetence.
Reception offered an apology, but it was empty, uninterested, and completely lacking sincerity. They acted like this was a minor inconvenience instead of a complete failure on their part.
To make matters worse, I still haven’t received my R300 deposit back, which I urgently need. At this point, I’m genuinely questioning whether this is incompetence or negligence.