Coastlands Umhlanga Hotel and Convention Centre

Property class: 4

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Take advantage of a terrace, shopping on-site and a coffee shop/cafe at Coastlands Umhlanga Hotel and Convention Centre. Indulge in Ayurvedic treatments, a massage and a facial at Fleur De Lis Spa, the on-site spa. The on-site restaurant, Saffron Restaurant, offers breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
The current price is ฿3,229
฿3,714 total
includes taxes & fees
9 Oct - 10 Oct

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Ensuite, Partial Ocean View

A hotel room with a large bed, a desk with a chair, a small table, and a lamp.

Deluxe Double or Twin Room, Ensuite, Partial Ocean View

  • Partial ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

A hotel room with a television displaying 'HEADLINES', a desk with a chair, two beds, and a bathroom visible in the background.

Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

  • Partial ocean view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Quadruple Room, Multiple Beds, Private Bathroom, Partial Ocean View

A hotel room with a television displaying 'HEADLINES', a desk with a chair, two beds, and a bathroom visible in the background.

Family Quadruple Room, Multiple Beds, Private Bathroom, Partial Ocean View

  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

A hotel room with a bed, a sofa, a dining table, and a door.

Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

  • Partial ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Shower

A hotel room with a large bed, a chair, a nightstand with a lamp, and a wall with a floral pattern.

Deluxe Room with Shower

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for DELUXE WITH BATH

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk, and a large mirror.

DELUXE WITH BATH

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Room

  • Sleeps 4

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  • Pool
  • Parking included
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8.8 out of 10, Excellent, 115 reviews
The price is ฿3,576
฿4,112 total
includes taxes & fees
18 Oct - 19 Oct
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About the area

Located in uMhlanga, Coastlands Umhlanga Hotel and Convention Centre is in the business district and near the beach. Umhlanga Lighthouse and The Old Fort are local landmarks, and the area's natural beauty can be seen at Beachwood Mangroves Nature Reserve and Palmiet Nature Reserve. Looking to enjoy an event or a game while in town? See what's happening at Moses Mabhida Stadium or Kings Park Stadium. Visit our uMhlanga travel guide
Map
329 Umhlanga Rocks Drive, Umhlanga, KwaZulu-Natal, 4319

What's nearby

  • A collection of statues in a blue-lit environment.
    Gateway Theatre of Shopping
    6 min walk - 0.6 km
  • A rocky cliff with vegetation and a beach with people and tents.
    Oceans Mall
    3 min drive - 1.9 km
  • A tall red and white lighthouse by the ocean with waves crashing against rocks.
    Umhlanga Lighthouse
    3 min drive - 2.2 km
  • KwaZulu-Natal Sharks Board
    5 min walk - 0.5 km
  • Ster-Kinekor Gateway
    13 min walk - 1.1 km

Getting around

  • Durban (DUR-King Shaka Intl.)
    21 min drive

Restaurants

  • Cacao Chocolate Bar
    9 min walk
  • The Barón
    16 min walk
  • Mugg & Bean
    9 min walk
  • Legacy Yard
    6 min walk
  • KFC
    1 min walk

About this property

Coastlands Umhlanga Hotel and Convention Centre

  • Upscale hotel in the business district
  • Consider a stay at Coastlands Umhlanga Hotel and Convention Centre and take advantage of a terrace, shopping on-site and a coffee shop/cafe. Indulge in Ayurvedic treatments, a massage and a facial at Fleur De Lis Spa, the on-site spa. The on-site restaurant, Saffron Restaurant, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
    • Coffee/tea in reception, a 24-hour front desk and free newspapers
    • A banquet hall, a computer station and a porter/bellboy
  • Room features
  • All 136 individually furnished rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • 42-inch flat-screen TVs with satellite channels
    • Electric kettles, daily housekeeping and desks

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  • Restaurant
  • Air-conditioning
  • Breakfast available
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฿3,473 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (ZAR 50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 275 for adults and ZAR 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Saffron Restaurant

Things to do

  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 275 for adults and from ZAR 140 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 150 (one-way), (from 4 to 11 years old)
  • Self-parking fee: ZAR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Property class

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Is Coastlands Umhlanga Hotel and Convention Centre pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Coastlands Umhlanga Hotel and Convention Centre?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Coastlands Umhlanga Hotel and Convention Centre on 9 Oct 2026 start from ฿3,229, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Coastlands Umhlanga Hotel and Convention Centre?

Self-parking is available for ZAR 50 per day.

What time is check-in at Coastlands Umhlanga Hotel and Convention Centre?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Coastlands Umhlanga Hotel and Convention Centre?

Checkout is at 10:00 AM. Late check-out is available for a fee.

Does Coastlands Umhlanga Hotel and Convention Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 350 per person applies.

Where is Coastlands Umhlanga Hotel and Convention Centre located?

Situated in the entertainment district, this spa hotel is within a 10-minute walk of KwaZulu-Natal Sharks Board, Gateway Theatre of Shopping, and Umhlanga Hospital. Ster-Kinekor Gateway and Oceans Mall are also within 1 mile (2 km).

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Reviews

Coastlands Umhlanga Hotel and Convention Centre Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 177 out of 340 reviews
Rating 8 - Good. 107 out of 340 reviews
Rating 6 - Okay. 33 out of 340 reviews
Rating 4 - Poor. 14 out of 340 reviews
Rating 2 - Terrible. 9 out of 340 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, relaxed spa was lovely
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is big and the view to the sea is perfect.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good hotel with friendly staff.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Convenient access to landmarks
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation part of a Congress being held in the same hotel
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Past its glory days

This hotel is a bit tired and in need of an upgrade. The carpet in the bedroom was dusty, the bed was a bit hard and the service was terrible. While the parking is free, you have to get your parking ticket validated at Reception - I had to go back a few times as this was not done correctly. The hotel does not justify it's 4 star rating
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good view but terrible service

The room was amazing. Spacious, with beautiful views and a huge bathroom. Absolutely loved the room. The service however was awful. The rude staff at the front desk, are just not helpful at all. The waiters at the breakfast area dont pay attention to when they needed. The host is even worse to approach. The breakfast also had no meat options for the omelet. If pork is not an option,atleast offer chicken
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋습니다
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Alt var i orden og godt
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beaware the fine print

Got what we paid for. Negatives were not being aware of an additional tray charge which is added on to bill for in room service or the fact that our booking did not include the cost of parkimg which was pretty excessive. For these reasons alone will not be going back.
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Horrendous with no safety or covid protocol.

Hotel had no mask wearing mandate People entering the lifts with No masks. Smokers are allowed to smoke without any implications whatsoever. We had to have our room changed. No security with entry. You could enter through the basement and go to any floor. What an absolute joke. At best, a 2 star experience. Charged for parking, but entrance to the Hotel parking was open from Friday to Sunday. My 6th trip here and my last. This made me not want to go out again.
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
the original room allocated, 805 there was a problem with the bedding cleanliness. however, this was rectified the same evening. the lady on duty 26/12/2021 @ 22:00 was extremely helpful and efficient. unfortunately i cannot remember her name, but she needs a pat on the back.
Stayed 4 nights in Dec 2021
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disappointed with wifi
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, the staff was friendly according to me everything was good
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Sink in one of the rooms was leaking and we found it disturbing that one of the managers was shouting at a elderly waiter in front of us. It was not a pleasant site to see and left us feeling uncomfortable
Stayed 2 nights in Mar 2021
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Coastlands Umhlanga

Was dissapointed in the housekeeping as underneath the bed was dirt from previous guest. Breakfast was not good but understandably COVID19 restrictions applied. Dinner ordered grilled prawns via room service. Prawns where NOT fresh, No veg in savoury rice as described. Overall a 5 outa 10 stay.
Breakfast yogurt, No choice
Breakfast bakes, hideous
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very clean and great comfort .
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All boxes ticked. Thank you for your hospitality.

I felt like I was in a five star hotel, the friendliest staff ever, everything else was as amazing. They did not make their dining area feel awkward. They made sure that i don't miss the buffet. Everything felt like there was no pandemic, even though they adhering to the covid rules but they still made me feel safe and comfortable.
Stayed 1 night in Jul 2020
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Poor room condition

Went to coastlands for my honeymoon and had so many problems with the room. The room telephone wasnt even working for me to call reception and complain. Had to use my cell to call them and only to have the maintenance guy come and disturb me on my honeymoon night wanting to do maintenance at 11pm at night
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Wss comfortable and staff friendly. Willl recommend.
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
very good, stay clear of the top floor as the functions are noisy. I was surprised to pay for parking at R60 p/day as it was included in our previous stay.
Stayed 7 nights in Dec 2019
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service

lie after lie from the management terrible

Booked 2 rooms requested inter connecting rooms 9 months prior. Was given an upgrade with an inter connecting room which was taken away in ten minutes to be told after seeing 2 other rooms which were not suitable that the booking did not show the request for an inter connecting room as they advised our initial room had been booked in the time they showed us the other rooms. Basically it was lie after lie form the general manager as the lady at reception gave us originally the inter con ting room and he advised this was not shown on the booking. My wife and I eventually had to sleep with 1 child each as they were only 6 and 8 after changing from different rooms for 2 hours .
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My home away from home

I stay at Coastlands often due to the quality of the service, the cleanliness and of course the price that is not too high.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room and food was delicious at the Buffet Dinner and Breakfast at the Saffron Restaurant.
Stayed 1 night in Nov 2019