Search Ryokan in Fujinomiya

"Just wow! The service, the room, the everything. 5/5"

"I would love to rate Matsuzakaya Honten more than 5 stars, 10000 stars for our time here. It was the highlight of our trip. One of the most magical days I have ever seen when we arrived in the pouring rain. It is tucked away in the mountains, peaceful, relaxing, and beautiful. The staff are wonderful and I loved making friends with Suzuki and our server. They are all kind people who make you feel welcome! The baths are all beautiful and the food exquisite. An easy bus ride down to Lake Ashi for...

"Excellent stay. Free shuttle from Mt Fuji station. Staff had amazing service. Very hospitable."

"perfect garden !! "

"Great staff! Thank you Chikako San for your great hospitality!!"

"We loved every minute of our stay. We couldn't recommend it more. "

"Slight hiccup initially of getting a room with car park view instead of a lake view room which I had booked and paid for in advance. But they changed the room on the second day of my stay (I stayed there for 3 nights in total). Food is good and the onsen was nice too . I also tried the private onsen which had a view of Mount Fuji on a clear day. The observatory on the roof top has a great view of the lake and Mount Fuji, which was nice "

"Will 100% be recommending this to everyone we know. This place was INCREDIBLE. The dinner/breakfast presentations are vast and delicious, the spas are stunning, and the staff was absolutely wonderful. It’s an easy train ride from Kyoto/Tokyo and there is a daily shuttle service that you can book with the hotel. This was such a fun and genuine experience. Highly recommend! "

"The service is exceptional. All employees are so attentive and friendly. The facilities are spot less. The room is very spacious, and private onsen in the room was very nice. "

"Amazing service, staff spoke fluent English and were very accommodating. The free amenities and hot springs were incredible. I would love to visit again in the future. "

"Rooms are amazing - staff friendly - a couple of things which were odd - we could not pre book the shuttle as the phone on the web site is not a valid number - the club lounge is a dark room with no windows - a shame when across the corridor you have a massive living room/ hall with such an amazing view - no room service and could not take anything from the lounge to the room or sitting area with a view . "

"The onsen to our room was a great feature and the room design was very serene. Service was lovely and staff qntrs to please."

"Staying here was such an enjoyable, relaxing, and special experience. The breakfast and dinner kaiseki were delicious and allowed us to try a variety of Japanese dishes. It's a lot of food so come to each meal hungry. All the staff we interacted with were kind and very helpful. The indoor and outdoor onsen was the perfect way to unwind after long days exploring the Hakone area. It's also right across from the Horai-en Hakone bus stop if using the Hakone free pass to get around. If you're looking...

"Onsen was beautiful and a great experience, beds were comfortable and good room sizes. Walking from the station is not recommended, especially if you have luggage. Room quality/fittings were okay. No views but the ground are peaceful. Overall, not quite the value for money. "

"It was a very nice stay! The Food at the evening and the morning was very varied, so each one find something that he likes."

"Traveled with my gf and had a terrific time. The futons were amazing to sleep on, the onsen hot and the service pleasant. The experience of wearing yukatas to the breakfast and onsen was something else to say the least. Would recommend! "

"Was very welcoming! All inclusive and a great calm atmosphere "

"Amazing place, really good view of the Mount Fuji, the staff were exceptional and the food was great, I recommend to dine there, at least for dinner"

"One of the best stays I've had. From the instant we walked down the drive the team were there to welcome us in, get us checked in and seen to our room. The room itself was nicely laid out and seemed very traditional in set up, I enjoyed the fact the place was many years old traditional house and it was very peaceful both in stay and rest. The food both during dinner and breakfast was impecable and offered a taste of Japanese cuisine across many courses. They also have a vegan option and our...

"We returned to Setsugetsuka after an absence of 10+ years while we visited other parts of Japan. It was a very comfortable & pleasant homecoming! "