โรงแรมใกล้ศูนย์การค้า Zona Rosa, แคนซัสซิตี้

"I asked 3 times on Friday, starting g in the early AM, for my room to be serviced. I was heading out early and would be back at noon. Never was serviced. Asked again, left again, still wasn’t serviced. Saw your housecleaning team in the hall, asked them to service again as they were on the 1st floor, still didn’t service. The 1st room I checked into smelled like mildew and the bathroom door was broken. They moved me. Stilled smelled like mildew, but at that point just wanted a room. Then it...

"We loved the outdoor abd indoor pools! Breakfast was delicious! The staff went above abd beyond with kindness and help! Great stay, will definitely be back soon!"

"Pullout couch bed was extremely uncomfortable. We asked for a crib and they didn’t have one, despite me being able to ask for it when reserving. Our black out shade was damaged and my husband had to fix it to be able to close it but it still didn’t close all the way."

"I would return on my next"

"nice property and staff"

"Room was dirty, especially underneath the beds. My daughter dropped her earbud, When she went to grab it, she found tons of trash and remaining items from previous Guest. The floors of the room should be mopped, after each guest. Our cooler leaked a little so When we wiped up it up, the towel was disgusting on how dirty it was."

"I have no idea why this place doesn’t shut down to renovate. Everything is under construction. We walked in the door and the entire first floor was gutted and they’re putting the rooms together so there’s drywall all over the floor. We stayed on the third floor and all the smoke alarms were covered with black tape, missing ceiling tiles exposing the insulation that looked like they used to be pink, a lot of black (mold? Unsure but likely). The room smelled very odd, likely from the construction....

"The air conditioning in my room was too noisy, I have to ask to move into another room. The hotel was so stinky, the carpet what’s the duty."

"Reception area and check-in needs serious improvements. Reception waiting area chairs are minimally available and desperately need replaced as they are thread bear and ripped. Not a good introduction to the facility. There was only one reception clerk managing the call desk and guest check-ins. While the person did a great job managing all activity, hotel management failed to have enough staff to provide timely service. I was frustrated that there was a $17.00 charge to park a car in an...

"No ice available, cable tv was not working and hair dryer in room did not work. No compensation offered at check out."

"el hotel cumple perfectamente con las necesidades. limpio y personal atento. desayuno básico."

"Good spot near the airport. Super clean."

"Be prepared to pay for parking and it's complicated. It doesn't act like it goes through and then ends up charging you three times. The place is older but clean. Beds are older and not as comfortable as others that we have stayed in. Kind of pricey for the quality."

"It was a very quick visit. Shuttle drivers and staff were excellent. Check in out out was quick. Room was very clean however I did find a bug in the bathroom. I told the staff upon checkout and they were very receptive and grateful. I would definitely come back"

"This property offers a good breakfast to start the day. It is conveniently located near the airport. The staff is very helpful."

"Great as always"

"We had to leave at 4:00 to the airport. The kitchen was open with cold breakfast. Very nice."

"The facility itself was good and clean. The front desk staff were very accommodating because a group of rowdy teenagers were there for games. They made sure we had a room far from the noise. The only complaint I had was when I called about late check in, which would only be 10pm, I was told by someone at the hotel I had to call customer service. They wouldn’t answer my questions. Then when I called the number provided, the automated service was horrible so I ended up hanging up and googling my...