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Wellness Hotel Alpenhof

4.5 star property
Travelers can indulge in aromatherapy treatments or lounge poolside after an exhilarating day on the slopes of Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Wellness Hotel Alpenhof in central Zermatt offers a perfect retreat. Enjoy international cuisine breakfasts, hot stone massages at the spa, and the indoor pool. Attentive staff, free WiFi, and complimentary lobby refreshments create a welcoming atmosphere.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is ฿11,372
฿12,131 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Room

Premium bedding, free minibar items, in-room safe

Superior Room

  • Sleeps 3

View all photos for Design Suite

Premium bedding, free minibar items, in-room safe

Design Suite

  • Sleeps 3

View all photos for Design Single No Balcony

Premium bedding, free minibar items, in-room safe

Design Single No Balcony

  • Sleeps 1

View all photos for Deluxe Double No Balcony

Premium bedding, free minibar items, in-room safe

Deluxe Double No Balcony

  • Sleeps 3

View all photos for Penthouse Deluxe Suite Matterhorn View

Premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite Matterhorn View

  • Sleeps 4

View all photos for Design Single No Balcony

Design Single No Balcony | Premium bedding, free minibar items, in-room safe

Design Single No Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double No Balcony

Deluxe Double No Balcony | Premium bedding, free minibar items, in-room safe

Deluxe Double No Balcony

10.0 out of 10
Exceptional
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Design Superior Room

Design Superior Room | Premium bedding, free minibar items, in-room safe

Design Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Alpine Chic Room

Alpine Chic Room | Premium bedding, free minibar items, in-room safe

Alpine Chic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Design Junior Suite

Design Junior Suite | Premium bedding, free minibar items, in-room safe

Design Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Double Room

Design Double Room | Premium bedding, free minibar items, in-room safe

Design Double Room

10.0 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse Deluxe Suite

Premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite

  • 80 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Large Single Sofa Bed OR 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Penthouse Deluxe Suite Matterhorn View

Penthouse Deluxe Suite Matterhorn View | View from room

Penthouse Deluxe Suite Matterhorn View

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds OR 2 Queen Beds

View all photos for Design Superior Room

Premium bedding, free minibar items, in-room safe

Design Superior Room

  • Sleeps 3

View all photos for Design Junior Suite

Premium bedding, free minibar items, in-room safe

Design Junior Suite

  • Sleeps 3
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About the area

Located in Zermatt, Wellness Hotel Alpenhof is in the city centre and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snowshoeing. Visit our Zermatt travel guide
Map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • Zermatt - Furi
    Zermatt - Furi
    8 min walk - 0.7 km
  • Sunnegga Ski Resort
    Sunnegga Ski Resort
    15 min walk - 1.3 km
  • Zermatt–Sunnegga Funicular
    2 min walk - 0.2 km
  • Zermatt Visitor Center
    3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station
    5 min walk
  • Sion (SIR)
    77 min drive

Restaurants

  • McDonald's
    7 min walk
  • Le Petit Royal
    7 min walk
  • Parkhotel Beau Site
    6 min walk
  • Golden India
    5 min walk
  • Backstage Hotel
    7 min walk

About this property

Wellness Hotel Alpenhof

Luxury hotel remodelled in 2022 and located near Zermatt-Matterhorn Ski Paradise
Consider a stay at Wellness Hotel Alpenhof and take advantage of a free breakfast buffet, a free daily manager's reception and a terrace. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski storage. Treat yourself to a body treatment, a facial or a hot stone massage at the on-site spa. The on-site international cuisine restaurant, Restaurant Alpenhof, offers breakfast, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool, along with sunloungers
  • Free train station pick-up, bike hire and massage treatment rooms
  • Tour/ticket information, a porter/bellboy and concierge services
  • A front desk safe, luggage storage and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 61 individually furnished rooms include perks such as premium bedding and pillow menus, in addition to amenities such as free WiFi and minibars (stocked with some free items).
Other amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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฿9,680 total
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19 Apr - 20 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; reservations required
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurant Alpenhof

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Built in 1983
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - October 2022

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Alpenhof Hotel
Alpenhof Hotel Zermatt
Alpenhof Zermatt
Hotel Alpenhof
Hotel Alpenhof Zermatt
Hotel Alpenhof
Wellness Hotel Alpenhof Hotel
Wellness Hotel Alpenhof Zermatt
Wellness Hotel Alpenhof Hotel Zermatt

Frequently asked questions

Does Wellness Hotel Alpenhof have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Wellness Hotel Alpenhof?

As of 6 Apr 2026, prices found for a 1-night stay for 2 adults at Wellness Hotel Alpenhof on 20 Apr 2026 start from ฿11,372, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wellness Hotel Alpenhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much is parking at Wellness Hotel Alpenhof?

This hotel doesn't offer parking.

What time is check-in at Wellness Hotel Alpenhof?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Wellness Hotel Alpenhof?

Checkout is at 11 AM.

Where is Wellness Hotel Alpenhof located?

Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 10-minute walk of Zermatt–Sunnegga Funicular, Zermatt - Furi and Furi Ski Area. Zermatt-Matterhorn Ski Paradise is steps away. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wellness Hotel Alpenhof Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 515 out of 637 reviews
Rating 8 - Good. 101 out of 637 reviews
Rating 6 - Okay. 12 out of 637 reviews
Rating 4 - Poor. 3 out of 637 reviews
Rating 2 - Terrible. 6 out of 637 reviews

Reviews

Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Had such a great time! The service is spectacular!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and the staff was excellent
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location / spa / beautiful scenery / amazing staff
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Clean and delicious breakfast!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great spa, great bar and very friendly staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent location, with friendly and professional staff. The facilities are wonderful and the room was very comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Payal

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel staff was friendly
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Spa and pool are fabulous. Somewhat confusing on restaurants because there are 2 hotels. Great staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Binoy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and well maintained property
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa & pool were great! Great decor in rooms & on property. Friendly staff. Breakfast was plentiful & had lots of options.
Front desk
View from 4th floor hallway
Room
Sauna & hottubs
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I had a wonderful stay at the Wellness Hotel Alpenhof while we were in Zermatt, Switzerland. The location of the hotel was very good, just a short walk to the train statin station, shops and restaurants. The staff was very helpful. Since we needed to check out at 5:45am to catch a 6:00am train they even had a bag of food for us to take with us. I would definitely stay here again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

JOHN C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and interesting story of family history of hotelers in Zermatt and support of the community.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and lady that checked us in was super nice and very accommodating. The lady that checked us out, not so much..she wasn’t very friendly and didn’t seem to want to be bothered.. the lady in the spa that did my massage and facial was wonderful and very personable. We loved the location of the hotel and the breakfast was really good with lots of choices… overall it was a good stay!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and hiking were truly wonderful. Zermatt was noisy and busy due to all the construction going on.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful hotel and great view. Wonderful spa available and dining options.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in Zermatt

Perfect stay, so relaxing and so friendly helpful staffs.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and the service was impeccable
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful to visit again. Staff so friendly and helpful at reception !!Ali the bartender so professional and willing to give recommendations for dinners and activities. Spa accommodations fantastic. Hope to return soon.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Madison

Liked: Cleanliness, amenities, property conditions & facilities
Great start with friendly staff and lots of amenities!
Stayed 1 night in May 2025
Verified

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for relaxation and rejuvenation.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities
This is a wonderful place to stay for a ski trip! The massage treatments in the spa were excellent. The front desk moved a bit slowly and the sauna/steam room options for adults were limited. Would still recommend!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zermatt is a fantastic place and the hotel is cozy, charming and comfortable.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff, nice spacious rooms
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Nice location, eco-friendly, beautiful views and friendly staff.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great facilities
Stayed 3 nights in Oct 2023