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Hotel Holiday

3.0 star property
Travelers gather around the lobby's welcoming fireplace before heading to La Caleche restaurant, where French cuisine pairs perfectly with mountain panoramas

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Hotel Holiday in the historical district features a fireplace, La Caleche French restaurant, and offers breakfast and dinner. Close to Zermatt-Matterhorn Ski Paradise. Free WiFi, multilingual staff, laundry services, bar, and train station pick-up available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Balcony, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, Balcony, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds

View all photos for Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Balcony, Mountain View

Triple Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, Balcony, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 3 Large Single Beds
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About the area

Located in Zermatt, Hotel Holiday is in the historical district and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowshoeing. Visit our Zermatt travel guide
Map
Gryfelblatte 4, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • Zermatt - Furi
    Zermatt - Furi
    8 min walk - 0.7 km
  • Zermatt–Sunnegga Funicular
    3 min walk - 0.3 km
  • Zermatt Visitor Center
    6 min walk - 0.6 km
  • Tour Monte Rosa
    6 min walk - 0.6 km

Getting around

  • Zermatt (QZB-Zermatt Train Station)
    7 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • Bazaar
    6 min walk
  • Parkhotel Beau Site
    8 min walk
  • Golden India
    7 min walk
  • Harry's Ski Bar
    7 min walk
  • Alpenresort Restaurant
    5 min walk

About this property

Hotel Holiday

Hotel near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, dry cleaning/laundry services and a fireplace in reception are just a few of the amenities provided at Hotel Holiday. The on-site French cuisine restaurant, La Caleche, offers breakfast and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Train station pick-up service, babysitting (surcharge) and a lift
  • A TV in reception, a front desk safe and smoke-free property
  • Laundry services, a porter/bellboy and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Holiday offer amenities, such as free WiFi and safes, as well as sound-insulated walls and minibars.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Balconies, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Caleche

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1973
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 15 April and 15 June.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 12, per pet, per day, plus a deposit of CHF 12 per night
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CHF 12 per night
  • Pet fee: CHF 12 per pet, per day
  • Rollaway bed fee: CHF 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Zermatt
Hotel Holiday Zermatt
Hotel Holiday Hotel
Hotel Holiday Zermatt
Hotel Holiday Hotel Zermatt

Frequently asked questions

Is Hotel Holiday pet-friendly?

Yes, Hotel Holiday allows pets (limit 2 total). There's a deposit of CHF 12 per night and a fee of CHF 12 per pet, per day.

How much is parking at Hotel Holiday?

This property doesn't offer parking.

What time is check-in at Hotel Holiday?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at Hotel Holiday?

Checkout is at 10 AM.

Where is Hotel Holiday located?

Situated in the historical district, this hotel is within a 10-minute walk of Zermatt–Sunnegga Funicular, Tour Monte Rosa and Zermatt Visitor Center. Zermatt-Matterhorn Ski Paradise is steps away. Zermatt (QZB-Zermatt Train Station) is 7 minutes by foot and Zermatt Gornergratbahn Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Holiday Reviews

9.0

Wonderful

9.6

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 144 out of 255 reviews
Rating 8 - Good. 85 out of 255 reviews
Rating 6 - Okay. 17 out of 255 reviews
Rating 4 - Poor. 4 out of 255 reviews
Rating 2 - Terrible. 5 out of 255 reviews

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small inn with an excellent restaurant.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, room comfort

Near to train station

Near to train station, room very clean. The best of all is the breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, curteous staff & decent breakfast. room
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sabina Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and washroom. Excellent mountain view and balcony
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Amenities
We loved our stay. Great location and nice clean comfortable room. Thank you!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay at Hotel Holiday. It is in a nice location for walking the village. The rooms were clean and adequate. The breakfast was simple but nice.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Cun

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is excellent and the staff are kind.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice size rooms and a convenient restaurant downstairs. The breakfast was very good and the servers friendly.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Rithin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. The rooms were clean and cozy. Their breakfasts was one of the best we have had anywhere. The staff was friendly. Highly recommend.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff is friendly..
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Staff very friendly and helpful.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful time! The service was fantastic and everyone was so friendly. We really enjoyed the cocktails at the bar—they were delicious! It’s a great spot for families, and the food at the restaurant was amazing. We can't wait to come back!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Devdatta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast for sure. Front desk folks were very friendly
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late, but the staff was still very friendly and made our check in easily. Great room and wonderful breakfast too! Thanks!
Stayed 1 night in Apr 2025
Verified

6/10 Okay

arun

Beautiful location

excellent professional and friendly reception staff, very good bar and rooms. warm and cozy bedroom with a balcony view of the mountains. The dining options for breakfast were very limited, and the attitude of the lead female staff member at the restaurant was terrible and disrespectful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Deborah S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Hotel was awesome! Staff was great! Room was perfect and the breakfast was outstanding! We would stay there again. Beware that the walk to the hotel is steep. Hotel is high up so this could be a challenge to some although we loved it.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Zhen

Liked: Cleanliness, amenities, property conditions & facilities
My recent stay at the Holiday Hotel in Zermatt was nothing short of magical. What truly sets the Holiday Hotel apart is the staff. They are incredibly friendly and welcoming, Their flexibility was particularly impressive; when we encountered flight issues, the hotel made it incredibly easy for us to change our stay dates via email, responding promptly and resolving the situation with zero stress. The team even took the time to advise us on our finances, thoughtfully reminding us to pay in the local currency (CHF) rather than Canadian Dollars (CAD) on our credit cards to ensure we received the best possible exchange rate. Another standout moment was our final day; we had an early departure before the regular breakfast hours. Without us even asking, the front desk arranged with the kitchen to prepare on-the-go breakfast and lunch packs for our journey. It is these small, proactive gestures that turn a good stay into an unforgettable one.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Magedaragamage

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel and Have some good view of Matterhorn. Easy access to station via electric car for about 13 CHF. Breakfast was really good. Would love to stay again.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and cozy. Excellent breakfast. Good service staff.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Nikunj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Close to Zermatt station but it’s on a hill so it can be tricky if you have big or lots of luggage. Breakfast was good. I would stay again
Stayed 1 night in Jul 2024
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service
Quiet location. Room was adequate. Worst shower I’ve experienced in a hotel room. Water got literally everywhere in bathroom. Pricey for the level of hotel you get.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Brianna

Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: *Room price, cheap for Zermatt standards. *Hotel taxi service for CHF 5 pp. *Breakfast buffet offered, though selection limited. *Clean room, chalet styled. Cons: *Location - NOT near the train station. It is a purely uphill walk and it is grueling with luggage. *Noisy, paper thin walls. *No hot food at breakfast. I was disappointed by this. I ate chocolate croissants and yogurt each day. No pancake/waffle making option, scrambled eggs, or bacon. *Outdated. *Staff not accommodating. No microwave. Acted surprised that we asked for an extra pillow.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last March, service was great , breakfast is the best . Rooms were clean and just had a mountain views. Would definitely come back here one day. Furthermore, we are grateful for the global shipment of the jacket. Having forgotten ours, we contacted them via email, and they generously sent it to us without additional payment, exemplifying superb service.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Teerapol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , excellent service and good location but we paid a bit high , we think “Mountain View room “ means to see Metthahorn view but end up we see another side of mountain, overall is good