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Grand Hotel Zermatterhof

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Grand Hotel Zermatterhof

Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Sauna, hot tub, steam room, body treatments, aromatherapy
Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior
Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
The Grand Hotel Zermatterhof, nestled in the Swiss Alps, offers a Vita borni spa with massages and facials, three restaurants with regional specialties, and a complimentary breakfast buffet on the garden terrace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Pet-friendly

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

  • Sleeps 1

Chalet Suite with Balcony

  • Sleeps 2

Chalet Suite with Matterhorn View

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | Living area | TV

Deluxe Double Room (Matterhorn View)

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Grand Suite (Matterhorn View)

Grand Suite (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 76 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Chalet)

Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Chalet)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room (Matterhorn View)

Classic Double Room (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room (Matterhorn View)

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room (Classic)

Superior Double Room (Classic) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room (Classic)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite, 1 Bedroom (Matterhorn View)

Superior Suite, 1 Bedroom (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Bedroom, Corner (Matterhorn View)

Suite, 1 Bedroom, Corner (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Corner (Matterhorn View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite, 1 Bedroom (Classic)

Superior Suite, 1 Bedroom (Classic) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom (Classic)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite (Chalet - Matterhorn View)

Suite (Chalet - Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Chalet - Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Corner One Bedroom Suite With Matterhorn View

  • Sleeps 3

Classic Superior One Bedroom Suite

  • Sleeps 3

Classic Double Room With Matterhorn View

  • Sleeps 2

Deluxe Room With Matterhorn View

  • Sleeps 2

Classic Room

  • Sleeps 2
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About the area

Located in Zermatt City Centre, a neighbourhood in Zermatt, Grand Hotel Zermatterhof is near a train station and on the boardwalk. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Mountaineers Cemetery and Matterhorn Museum are two other places to visit that come recommended. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the sledging and snowshoeing.
Visit our Zermatt travel guideOpens in a new window
Map
Bahnhofstrasse 55, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬2 min walk
  • ‪Brown Cow Pub - ‬2 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Elsie Bar - ‬1 min walk

About this property

Grand Hotel Zermatterhof

Luxury boutique hotel near Matterhorn Museum
Located close to Mountaineers Cemetery, Grand Hotel Zermatterhof provides a free breakfast buffet, a terrace and a garden. Adventurous travellers may like the cycling at this hotel. Treat yourself to a facial, a Swedish massage or Ayurvedic treatments at Vita borni, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, children's meals and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
Other perks include:
  • An indoor pool, along with sunloungers
  • Free train station pick-up, bike hire and babysitting (surcharge)
  • A front desk safe, ATM/banking services and concierge services
  • A computer station, luggage storage and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 69 individually furnished rooms boast comforts such as 24-hour room service and pillow menus, as well as amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • Childcare services, electric kettles and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Brasserie Lusi
  • Gourmet Prato Borni
  • saycheese!

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 398 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 23 September and 7 December.
The property will be renovating from 24 June 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 35 per pet, per day

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 200.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 35 per pet, per day
  • Rollaway bed fee: CHF 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Zermatterhof
Grand Zermatterhof
Zermatterhof Grand Hotel
Grand Hotel Zermatt
Grand Hotel Zermatt
Grand Hotel Zermatterhof Hotel
Grand Hotel Zermatterhof Zermatt
Grand Hotel Zermatterhof Hotel Zermatt

Frequently asked questions

Does Grand Hotel Zermatterhof have a pool?

Yes, this property has an indoor pool. The property will be renovating the swimming pool from June 24 2025 until November 30 2025 (completion date subject to change).

Is Grand Hotel Zermatterhof pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 35 per pet, per day.

How much is parking at Grand Hotel Zermatterhof?

This hotel doesn't offer parking.

What time is check-in at Grand Hotel Zermatterhof?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Hotel Zermatterhof?

Checkout is at noon.

Does Grand Hotel Zermatterhof provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hotel Zermatterhof located?

This family-friendly Zermatt hotel is located on the boardwalk, just steps away from Matterhorn Museum and Mountaineers Cemetery. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

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Reviews

Grand Hotel Zermatterhof Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 306 out of 355 reviews
Rating 8 - Good. 34 out of 355 reviews
Rating 6 - Okay. 8 out of 355 reviews
Rating 4 - Poor. 4 out of 355 reviews
Rating 2 - Terrible. 3 out of 355 reviews

Reviews

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Superb location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Zermatt

Very nice och good hotel. 5 star. This is a real Grand Hotel. Service, employees, the Hotel are superb.
Stayed 1 night in Jul 2025

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Himesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property in Zermatt
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Staff was unbelievable helpful and friendly. Could not have asked for a better experience visiting Zermatt.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Zermatt
Stayed 4 nights in Jan 2025

10/10 Excellent

Kayvon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm and spectacular service. Gorgeous old hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Meha

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay!
Stayed 1 night in Jun 2023

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel in a perfect location.
Stayed 4 nights in Feb 2023

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very friendly staff
Stayed 6 nights in Mar 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful service. Piano bar and breakfast were great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and excellent amenities!
Stayed 2 nights in Aug 2024

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The acommodations were excellent and the restaurant Liusa service was superb.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sawsan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the the heart of Zermatt

Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.
Stayed 3 nights in Jan 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skiing mini break

Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa
Stayed 4 nights in Feb 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place in Zermatt
Stayed 1 night in Mar 2023

10/10 Excellent

René

.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Perfect location for all that Zermatt has to offer. I cannot fault anything or anyone at this hotel - it is truly 5*
Stayed 2 nights in Oct 2023

10/10 Excellent

JUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was simply amazing! Staff was unbelievably friendly and helpful with every attention to detail! I would highly recommend this hotel to anyone coming to Zermatt!
Stayed 2 nights in Jul 2023

10/10 Excellent

Leandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a special hotel in Zermatt, then this is the place! A total 5-star property in terms of rooms, location, service, staff, food and spa! We loved it here and can't wait to return to ski next time.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Wonderful staff. Excellent view from the room!
Stayed 1 night in Mar 2023

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything just perfect

Best Hotel in Zermatt!
Stayed 1 night in Nov 2023

10/10 Excellent

Mary-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extraordinary. The rooms are beautiful, the restaurants are excellent and the staff simply outstanding. One of the nicest hotels we have ever stayed in. Highly recommend this hotel if you are staying in Zermatt.
Stayed 2 nights in Sep 2023