"A good place to stay and relax. Only down side is that there are some communication barriers since I don't speak Japanese and the staff doesn't really speak English, but they did try their best to communicate with you, things like prepared cards and using translation app on their cell phone."
"We hughly enjoyed our stay. The room and bathhroom were spacious and the staff went out of their way to make us comfortable, including preparing our room early. It is about a 20 min walk (uphill) from the town, so you may want to rent a car or be prepared to take taxis to and from. "
"I only speak English and French but was traveling with a Japanese friend. The hotel guests were 95% Japanese which shows how good of a reputation it has. Very nice hotel but may be difficult if you are not traveling with someone who speaks Japanese"
"facilities are good to kids, my kids love the pool, hotel provides handcrafting to kids. Tree house trail is nice. Room is big and cozy, adult can relax at hot spring. My family loves this hotel. "